Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Buzzspot is an online AI tool that can be integrated into customer-oriented websites, allowing businesses to respond to visitor inquiries by utilizing their own site content, documentation, product details, and uploaded materials. It creates a searchable repository from these resources and delivers responses through an integrated chat interface. This assistant can manage frequent support inquiries, gather and assess potential customer information, and facilitate the scheduling of appointments or demonstrations. Additionally, a shared conversation inbox enables staff members to oversee chats and intervene when personal assistance is necessary. The platform is multilingual and can be implemented via website-builder plugins or an embedding script. It targets e-commerce businesses, SaaS and tech firms, professional service providers, and web agencies in need of customer support and lead-generation solutions. Subscription plans offer varying monthly message limits, assistant availability, and human agent allocations according to different tiers, ensuring flexibility in usage. This adaptability makes Buzzspot an appealing choice for organizations aiming to enhance their customer interaction capabilities.
Description
thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WordPress
Yes
Cal.com
Yes
Calendly
Yes
Claude
No
Gemini
No
GoHighLevel
Yes
Google Analytics
Yes
Groq
No
Make
Yes
OpenAI
No
Integrations
WordPress
Yes
Cal.com
No
Calendly
No
Claude
Yes
Gemini
Yes
GoHighLevel
No
Google Analytics
No
Groq
Yes
Make
No
OpenAI
Yes
Pricing Details
$19
Essential: $19/month for 1,000 messages. Corporate: $49/month for 100,000 messages and up to three assistants. Enterprise: $99/month for 250,000 messages and up to five assistants. Monthly or annual billing is available; annual plans are advertised with two months free. Paid plans include a seven-day trial, and no setup fee is listed.
Free Trial
Yes
Free Version
No
Pricing Details
$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Buzzspot.co
Website
www.buzzspot.co
Vendor Details
Company Name
La Luce
Founded
2013
Country
Czech Republic
Website
www.thatchat.ai/en/
Product Features
Product Features
Alternatives
Alternatives
No Alternatives