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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth.

Description

RecoverPing serves as an automated solution designed for managing dunning and recovering failed payments specifically for businesses utilizing Stripe for their subscription services. By addressing involuntary churn caused by payment failures, it sends out tailored SMS and email sequences to customers affected by failed subscription transactions. The tool boasts seamless integration with Stripe through webhooks, allowing users to set it up in under five minutes with no coding required. Users can configure multi-step recovery flows that utilize both SMS and email channels, and it also offers customizable message templates that incorporate dynamic customer and invoice information. To enhance the customer experience, it provides a convenient one-tap link that directs users to the Stripe Customer Portal for payment method updates. An analytics dashboard is available for monitoring trends in failed payments and recovery success rates over time. When a payment failure occurs, RecoverPing initiates its automated recovery processes, sending timely SMS notifications via Twilio along with email reminders that include a simple link for customers to swiftly update their payment details. Once payment information is updated, Stripe automatically attempts to recover the payment, ensuring a seamless experience for both the business and its customers. Additionally, this tool not only boosts recovery rates but also fosters stronger customer relationships by maintaining open lines of communication during payment issues.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Stripe Yes 
Braintree Yes 
Recharge Yes 

Integrations

Stripe Yes 
Braintree No 
Recharge No 

Pricing Details

Butter's pricing is based on the value we deliver: we think it’s fair to only bill on the revenue we actually recover. Book a free payment health analysis to get started.
Free Trial No 
Free Version Yes 

Pricing Details

$19/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Butter Payments

Founded

2020

Country

United States

Website

www.butterpayments.com

Vendor Details

Company Name

RecoverPing

Founded

2025

Country

Estonia

Website

recoverping.com

Product Features

Billing and Invoicing

Billing Portal No 
Contact Database No 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management Yes 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing No 
Online Payments No 
Payment Processing No 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management No 
Dunning Management No 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing No 
Recurring Donations No 
Subscription Billing No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management Yes 
Enrollment Management No 
Product Catalog No 
Recurring Billing Yes 
Revenue Recognition No 
Revenue Recovery Tools Yes 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

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