Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Butter is ending involuntary churn for direct-to-consumer and SaaS subscription brands by recovering failed payments and subscribers faster, and more efficiently, delivering 5%+ ARR growth.
Description
DOPE is an innovative customer intelligence and recovery platform specifically designed for D2C and Shopify brands. This platform plays a crucial role in helping businesses recognize dissatisfied and potentially lost customers before they post negative reviews, cease their purchases, or opt to leave. After a purchase, DOPE engages with customers through various communication channels including WhatsApp, SMS, email, and phone calls, while simultaneously evaluating customer sentiment and categorizing their reactions into promoters, passives, and detractors.
Additionally, it offers real-time insights into vital metrics such as customer trust scores, Net Promoter Score (NPS), sentiment trends, revenue at risk, product performance issues, delivery complications, packaging problems, and opportunities to win back customers. DOPE empowers brands by facilitating proactive measures through automated recovery workflows, effective customer segmentation, ticket creation, and outreach across multiple channels. By converting customer feedback into actionable insights, DOPE not only aids brands in enhancing customer retention and boosting repeat purchases but also plays a significant role in fortifying their reputation and minimizing negative reviews, ultimately fostering a more loyal customer base.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Braintree
Yes
Recharge
Yes
Shopify
No
Stripe
Yes
WhatsApp
No
Pricing Details
Butter's pricing is based on the value we deliver: we think it’s fair to only bill on the revenue we actually recover. Book a free payment health analysis to get started.
Free Trial
No
Free Version
Yes
Pricing Details
$35/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Butter Payments
Founded
2020
Country
United States
Website
www.butterpayments.com
Vendor Details
Company Name
ScanMonk Infomedia Pvt. Ltd.
Founded
2025
Country
India
Website
dope.scanmonk.com
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
Yes
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
No
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
No
Discount / Coupon Management
No
Dunning Management
Yes
Enrollment Management
No
Product Catalog
No
Recurring Billing
Yes
Revenue Recognition
No
Revenue Recovery Tools
Yes
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No