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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Butler Hospitality revolutionizes room service by offering exceptional and convenient dining options to numerous hotel rooms through our innovative network of hotel “ghost kitchens.” Catering to a diverse range of establishments from upscale to casual and large chains to independent boutiques, Butler Hospitality expertly manages staffing, logistics, and brand standards for hotel dining experiences. By merging cutting-edge proprietary technology with extensive expertise in hospitality, our team, equipped with decades of experience in both the hospitality and tech industries, transforms the traditional room service challenge into a seamless solution. Providing remarkable and accessible room service across thousands of hotel rooms in the United States, Butler operates kitchens within centrally located full-service hotels, allowing guests to enjoy high-quality meals without realizing their food is prepared offsite. Whether it's a large chain or a boutique hotel, Butler's room service stands out as the premier choice for hotels aiming to enhance their guest experience. With Butler, hotels can elevate their dining offerings while maintaining efficiency and quality, ensuring that every guest receives a memorable culinary experience.

Description

Tattle stands out as the premier Customer Experience Improvement (CXI) platform tailored for restaurant and hospitality managers to gather and respond to guest feedback effectively. In today's competitive landscape, traditional methods such as online reviews or mystery shoppers fail to meet the strategic needs of modern restaurant operators. A robust feedback system that identifies key opportunities through a data-driven methodology is essential. That's why Tattle employs causation-based surveys that boast an impressive 94% completion rate, providing you with 20 times more data compared to other options. Additionally, Tattle harnesses the power of Machine Learning to prioritize the most impactful opportunities that enhance guest satisfaction and drive revenue. Operators can establish monthly targets based on the specific opportunities unique to each location, ensuring the team is aligned and focused on executing actionable items while monitoring their progress over time. Furthermore, Tattle offers comprehensive tracking of important metrics and allows operators to compare reports across various parameters such as daypart, ordering channels, top box scores, incident rates, and more to optimize performance. This multifaceted approach ultimately empowers operators to make informed decisions that lead to improved guest experiences and business outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alpine IQ No 
Incentivio No 
Lunchbox No 
Olo No 

Integrations

Alpine IQ Yes 
Incentivio Yes 
Lunchbox Yes 
Olo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Butler Hospitality

Founded

2015

Country

United States

Website

www.butlerhospitality.com

Vendor Details

Company Name

Tattle

Website

www.gettattle.com

Product Features

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

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