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Description
Effortlessly establish recurring subscriptions for your clientele with our efficient automated billing platform, which oversees and processes monthly invoices while also generating comprehensive reports on nearly every facet of your business operations. From inventory shortages to financial forecasting, our system provides tailored reporting capabilities to keep you informed at all times. Say goodbye to the hassle of misplacing repair tickets, missed payments, or unprocessed invoices; our SLA Alerts system ensures you stay organized and updated without effort. Seamlessly accept payments from customers and allocate them as deposits on repair tickets, making the process smooth and straightforward. Transform repair tickets into polished, professional invoices with just a click, and easily incorporate existing inventory items into those tickets, which will then be reflected on the invoices automatically. Monitor customer interactions with invoices by tracking when they open them using their IP address, the time of access, and whether they have been viewed. You can utilize previously entered inventory items or swiftly add, modify, and manage one-off items as needed. If you find yourself weary of recreating complex invoices, simply clone and assign new invoices with a single click, streamlining your workflow even further and enhancing efficiency. With these powerful features at your disposal, managing your billing and invoicing has never been more efficient.
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$24.99 per month
Free Trial
Free Version
Pricing Details
$185 one-time fee
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BusyBench
Founded
2015
Country
United States
Website
busybench.com
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management