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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The XINFO software framework is designed around a foundational product complemented by an array of modules available for purchase, enabling you to tailor the functionalities to meet your specific business needs. Each time a team member interacts with a job and alters any associated data, such as letters or reports, the system meticulously records these changes and displays them on the history screen. Every action taken is logged along with the name of the staff member and the date the change occurred, which serves to minimize business risks and can seamlessly integrate into your risk management strategies. By providing options for various modules, XINFO empowers businesses to choose those that will yield the greatest advantages. This approach not only mitigates risk but also significantly boosts productivity and enhances customer service. Additionally, it helps in standardizing workflows, increasing data precision, and ultimately elevating profit margins, making it a comprehensive solution for modern business challenges.

Description

Manage and oversee your aftersales and work tickets, ensuring complete transparency throughout the entire process for all customers. Keep track of customer aftersales inquiries while equipping your teams with essential information, enabling them to respond effectively. Minimize the time spent on coordinating your engineers, empowering them to manage their tasks independently on-site, regardless of whether they are connected to the internet. Achieve comprehensive visibility of the customer experience from initial lead to final invoice, maintaining oversight at every stage. Engage with your customers in real-time, utilizing their preferred communication methods whenever necessary. Additionally, collect actionable and reportable data throughout the process. Connect with customers during crucial moments by setting up customizable triggers, which also provide insights into optimal communication strategies and timings. Furthermore, enhance your ability to make prompt and effective business decisions through access to both detailed data analyses and high-level summaries. This holistic approach ensures that you remain responsive to customer needs while driving operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 No 
Microsoft Power Platform No 

Integrations

Microsoft Dynamics 365 Yes 
Microsoft Power Platform Yes 

Pricing Details

$600 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

XINFO

Founded

2002

Country

Australia

Website

www.xinfo.com.au

Vendor Details

Company Name

Elite Dynamics

Founded

2015

Country

United Kingdom

Website

www.elitedynamics.co.uk/elitemanufacturers

Product Features

Construction Management

Accounting Integration No 
Budget Tracking/Job Costing Yes 
CRM Yes 
Change Orders No 
Commercial No 
Contract Management No 
Contractors No 
Equipment Tracking Yes 
Estimating No 
Incident Reporting No 
Mobile Access Yes 
Offline Access Yes 
RFI & Submittals No 
Residential No 
Subcontractor Management No 
Timesheets Yes 

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database No 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Job Shop

Billing & Invoicing No 
Capacity Management No 
Job Costing No 
Job Tracking No 
Order Management No 
Purchasing No 
Quality Control No 
Quotes / Estimates No 
Scheduling No 
Shipping Management No 
Traceability No 
Work Order Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture No 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Source Tracking No 

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

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