Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We recognize the requirements of businesses and offer consultancy services that align with our clients' perspectives to foster improved business solutions and ensure customer loyalty. Our Customer Relationship and Workflow Management system, tailored for small to medium enterprises, is designed with features that allow you to assess the success of your marketing initiatives, boost customer satisfaction, facilitate quick after-sales support, and allocate more resources toward strategic growth. BinCRM integrates technology, processes, systems, and personnel to enhance the interactions between your organization and its customers. This CRM solution allows for swift and straightforward access to essential customer information. With BinCRM, this information is transformed into actionable insights, facilitating informed decision-making and ensuring the highest levels of customer satisfaction. Ultimately, this leads to a significant boost in both productivity and revenue for your business. By utilizing such a comprehensive system, organizations can stay ahead of the competition and adapt to ever-changing market demands.
Description
ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.
API Access
Has API
No
API Access
Has API
No
Integrations
Alexa
No
Oracle E-Business Suite
No
WhatsApp
No
Pricing Details
$1,000 one-time payment
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CetharSoft
Founded
2006
Country
India
Website
www.innovatussystems.com
Vendor Details
Company Name
Path Infotech
Country
India
Website
www.servitiumcrm.com
Product Features
Construction CRM
Client Tracking
No
Contract Management
No
Forecasting
No
Project Management
No
Quote Management
No
Sales Management
No
Scheduling
No
Time Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
Yes
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
Yes
Email Management
Yes
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
Yes
Workflow Management
Yes