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Description
Bugzilla is a robust server application aimed at facilitating the management of software development projects. It features an optimized database architecture, enhancing both performance and scalability. The software prioritizes security measures to ensure the confidentiality of sensitive information. With an advanced query tool, users can easily recall their previous searches. Built-in email functionalities further streamline communication. Users also benefit from customizable profiles and detailed email preferences. A thorough permissions system grants varying levels of access based on user roles. Having proven its reliability as Mozilla's bug tracking solution, Bugzilla is utilized by a multitude of companies, organizations, and projects. This particular page highlights several noteworthy or prominent installations of Bugzilla while also providing a directory of public Bugzilla instances. The updates mentioned include bug fixes and enhancements to performance, but refrain from introducing any new features or major scalability improvements. Additionally, there are no alterations to the database schema, although documentation updates may be present. It's worth noting that template changes are limited to corrections of typos and grammatical errors. Furthermore, users are encouraged to explore the extensive community support surrounding Bugzilla, which contributes to its ongoing development and refinement.
Description
Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.
API Access
Has API
API Access
Has API
Integrations
APIsec
Bitergia Analytics
Bountysource
Bugsnag
ClickUp
Deepinfo
GitHub
HubSpot CRM
Kovair QuickSync
Migrateq
Integrations
APIsec
Bitergia Analytics
Bountysource
Bugsnag
ClickUp
Deepinfo
GitHub
HubSpot CRM
Kovair QuickSync
Migrateq
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bugzilla
Website
www.bugzilla.org
Vendor Details
Company Name
Gleap
Website
gleap.io
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback