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Description
Bugpilot is an AI-driven platform designed for bug resolution that assists SaaS teams in identifying, analyzing, ranking, and rectifying user-facing bugs.
1. Uncover hidden bugs that users may not report
It’s surprising to learn that approximately 96% of bugs remain unreported by users, resulting in frustration, a loss of trust, and a negative user experience.
2. Empower power-users to quickly report actionable bugs
With Bugpilot, users can easily highlight specific areas of the screen and include notes, providing detailed context about the issue they encountered and their expectations. This allows SaaS teams to receive comprehensive bug reports complete with visual evidence, descriptions, console logs, and network requests, among other details.
3. Resolve issues swiftly, thanks to AI-enhanced prioritization and solutions
Bugpilot enables even those without technical expertise to identify problems in a matter of seconds. For each bug report, Bugpilot pinpoints possible causes such as failed network requests, ad blockers, coding mistakes, or user errors, allowing for rapid resolution and improved user satisfaction. Ultimately, this platform not only streamlines the bug-fixing process but also enhances the overall experience for users.
Description
Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ClickUp
Yes
Crisp
Yes
Front
Yes
GitHub
Yes
Help Scout
Yes
Intercom
Yes
Jira
Yes
LiveChat
Yes
Notion
Yes
Sentry
Yes
Integrations
ClickUp
No
Crisp
No
Front
No
GitHub
No
Help Scout
No
Intercom
No
Jira
No
LiveChat
No
Notion
No
Sentry
No
Pricing Details
$9 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bugpilot
Founded
2021
Country
Italy
Website
bugpilot.io
Vendor Details
Company Name
EXFO
Founded
1985
Country
Canada
Website
www.exfo.com/en/products/service-assurance-platform/nova-sensai/
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No