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Average Ratings 0 Ratings

Total
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Description

Bugfender serves as a remote logger, crash reporting tool, and platform for in-app user feedback specifically designed for application developers. It captures every action within the app, even in instances where it doesn’t crash, allowing developers to replicate and address issues more efficiently, thus enhancing customer support. With a strong emphasis on user privacy, Bugfender operates efficiently in terms of battery and network usage, maintaining logging capabilities even when the device is offline. This tool empowers developers to identify and rectify bugs before users become aware of them. By logging bugs across all devices and delivering the results in mere seconds, Bugfender allows for prompt fixes, ensuring that users never encounter an error message. This proactive approach helps in achieving 5-Star Ratings. Beyond merely tracking crashes and bugs, Bugfender gathers comprehensive data essential for creating a detailed understanding of user behavior, which is vital for obtaining those coveted five-star ratings. Additionally, it facilitates exceptional customer service by enabling developers to focus on individual users, thereby offering tailored support to enhance user satisfaction and loyalty. Ultimately, Bugfender transforms the way developers interact with their applications and users, fostering a more resilient and user-friendly product.

Description

Reports come to you instantly, automatically enriched with a wealth of valuable information, enabling you to address them fifty times quicker. Users can conveniently report a bug by simply shaking their phone, allowing them to provide feedback without exiting your app. When they perform the shake gesture, Shake activates, facilitating seamless communication of their issues. You can capture any data from the user's device that you require, and the .setMetadata() function allows for straightforward customization of this data according to your debugging needs. Additionally, you can track user interactions within your app, log custom events with .log(), and monitor all network activity before they submit a bug report to you. The web dashboard allows you to filter and locate specific bugs, such as those reported from iPad Airs that were in landscape mode while offline. You'll receive instant bug alerts in your team chat and can automate task creation directly in your preferred issue tracker. Shake is designed to integrate smoothly with the existing tools your team utilizes, enhancing productivity while ensuring that bug reporting is as efficient as possible. This streamlined process ultimately allows for quicker resolution of issues, improving the overall user experience.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
Jira Yes 
Slack Yes 
Trello Yes 
Zapier Yes 
Asana No 
Azure DevOps Server No 
Basecamp Yes 
Bitbucket Yes 
ClickUp No 
Crashlytics No 
Firebase No 
Intercom Yes 
Jira Work Management Yes 
Redbooth Yes 
Stackreaction Yes 
Zendesk Yes 
Zoho CRM No 

Integrations

GitHub Yes 
Jira Yes 
Slack Yes 
Trello Yes 
Zapier Yes 
Asana Yes 
Azure DevOps Server Yes 
Basecamp No 
Bitbucket No 
ClickUp Yes 
Crashlytics Yes 
Firebase Yes 
Intercom No 
Jira Work Management No 
Redbooth No 
Stackreaction No 
Zendesk No 
Zoho CRM Yes 

Pricing Details

€29 per month
All of our plans include unlimited app installs, unlimited app users and sessions and enterprise-grade encryption.
Free Trial Yes 
Free Version Yes 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Beenario

Founded

2014

Country

Germany

Website

bugfender.com

Vendor Details

Company Name

Shake

Country

United States

Website

www.shakebugs.com

Product Features

Application Development

Access Controls/Permissions Yes 
Code Assistance Yes 
Code Refactoring Yes 
Collaboration Tools Yes 
Compatibility Testing Yes 
Data Modeling No 
Debugging Yes 
Deployment Management No 
Graphical User Interface Yes 
Mobile Development Yes 
No-Code No 
Reporting/Analytics Yes 
Software Development Yes 
Source Control No 
Testing Management Yes 
Version Control No 
Web App Development No 

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control No 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance No 
Trace Individual Transactions Yes 

Bug Tracking

Backlog Management Yes 
Filtering No 
Issue Tracking Yes 
Release Management No 
Task Management No 
Ticket Management Yes 
Workflow Management No 

Issue Tracking

Assignment Management No 
Dashboard Yes 
Escalation Management No 
Issue Auditing Yes 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues Yes 
Scheduling No 
Task Management No 

Log Management

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation No 
Data Visualization Yes 
Event Logs Yes 
Network Logs No 
Remediation No 
Syslogs No 
Thresholds No 
Web Logs Yes 

Website Monitoring

Availability Testing No 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Alternatives

Alternatives

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