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features
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support

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Description

BugZap is a Windows-based tool specifically designed for tracking defects and issues, catering to small and medium-sized projects. For solo developers or small teams, a compact yet effective bug tracking solution is essential, and BugZap fits that need perfectly, so give it a try today. What sets BugZap apart from other issue tracking systems is not just its extensive features, but also its simplicity and ease of use. With a minimal installation footprint of only 2.6MB of hard drive space and 64MB of memory, this tool demonstrates that a bug tracking solution does not need to be bulky to deliver excellent performance. Installation is a breeze; there's no need for lengthy setups or complicated server configurations, allowing you to have BugZap operational in under a minute with its straightforward installer. Additionally, all bug reports are securely stored in a repository file, ensuring that your data is kept safe and organized. Ultimately, BugZap combines efficiency with user-friendliness, making it the ideal choice for those who value both functionality and convenience.

Description

Gemini can solve any number of situations. Gemini's unique project templates allow you to adapt the user interface to your project's taxonomy. The workspace feature allows users to focus on the important data. Gemini's Issue tracking eliminates the need for micro-managing the processing of issues or communication around them. You have control over what information is captured, how it is processed and when notifications are sent. Bugs are a natural part of software development. Gemini Bug Tracking makes it easier to track, manage, and resolve bugs faster. Integrated Testing makes sure bugs don't return. Gemini supports all agile methodologies, including SCRUM, Kanban, and Kanban. You can be sure you don't miss your deadlines or upset your customers with powerful sprint progress reports. Gemini integrates your help desk function with the rest of the organization, so managing problems is easy for you.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CA Flowdock No 
Usersnap No 

Integrations

CA Flowdock Yes 
Usersnap Yes 

Pricing Details

$30 one-time payment
Free Trial No 
Free Version No 

Pricing Details

$10 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cybernetic Intelligence

Website

www.bugzap.org

Vendor Details

Company Name

CounterSoft

Founded

2003

Country

United Kingdom

Website

www.countersoft.com

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management Yes 

Product Features

Bug Tracking

Backlog Management Yes 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management Yes 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base No 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

Project Management

Agile Methodologies Yes 
Budget Management No 
Client Portal Yes 
Collaboration Tools Yes 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking No 
Portfolio Management No 
Resource Management Yes 
Time & Expense Tracking Yes 
Traditional Methodologies Yes 

Task Management

Collaboration No 
Create Subtasks Yes 
Gamification Yes 
Gantt Charts No 
Mobile Access Yes 
Percent-Complete Tracking Yes 
Progress Tracking Yes 
Recurring Tasks Yes 
Reporting/Analytics Yes 
Spreadsheet View Yes 
Task Board View Yes 
Task Planning Yes 
Task Scheduling Yes 
Task Tracking Yes 
Time Tracking Yes 
To-Do List View Yes 

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