Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BugSmash is a collaborative tool that facilitates feedback and annotations, aimed at enhancing the efficiency of design and marketing teams in reviewing digital assets. Users can easily upload and provide annotations and comments on various formats including live websites, videos, PDFs, images, audio files, and mobile applications. With all feedback, progress updates, and resolutions consolidated in a single location, the chaos of disorganized feedback loops, scattered communication, and endless screenshots is eliminated.
Key Features
- Versatile Format Support: Assess a wide array of digital content such as websites, mobile applications, videos, audio recordings, images, and PDFs all within a single platform.
- Unified Feedback Center: Gather, oversee, and monitor feedback seamlessly across diverse formats, ensuring streamlined communication.
- Simple Annotations: Identify and address issues directly on-screen with annotations, removing the need for lengthy explanations.
- Organized Discussions: Maintain clarity in conversations by allowing users to respond to comments directly, minimizing unnecessary back-and-forth exchanges for more productive collaboration.
Description
Integrate a feedback button on your website to address critical bugs, enhance user experience, and uncover valuable insights from customers. This simple addition can be placed on any web page and comes equipped with screenshot functionality. Streamline the feedback collection process using a visual tool that operates directly on your site, allowing you to receive input straight from users without the hassle of lengthy email exchanges or congested ticketing systems. Users can express their thoughts effectively through screenshots and accompanying text, and they can reach out to you without navigating away from their current page. Obtain precise feedback with tailored feedback forms that meet your needs. Since customers are often the first to identify bugs and user experience issues, facilitating their ability to provide immediate visual feedback when they encounter a problem is essential. Furthermore, technical details such as their operating system, browser type and version, as well as any JavaScript errors, are automatically gathered, saving you valuable time in troubleshooting. This proactive approach not only fosters better communication but also strengthens the relationship between you and your users.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Asana
No
Basecamp
No
Bitbucket
No
GitHub
No
GitLab
No
Jira
No
Mailchimp
No
Moodle
No
Redmine
No
Shopify
No
Integrations
Asana
Yes
Basecamp
Yes
Bitbucket
Yes
GitHub
Yes
GitLab
Yes
Jira
Yes
Mailchimp
Yes
Moodle
Yes
Redmine
Yes
Shopify
Yes
Pricing Details
$99/month
Free Trial
No
Free Version
Yes
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BugSmash
Founded
2024
Country
India
Website
bugsmash.io
Vendor Details
Company Name
Saber Feedback
Founded
2011
Country
Spain
Website
saberfeedback.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No