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Description
BugPlug Hex Logo BugPlug is an intuitive on-site widget that consolidates valuable feedback and urgent issues in a single location, allowing you to prioritize user satisfaction over feedback management. Rather than merely serving as a bug tracker, BugPlug establishes a direct communication channel between your clients and the development team. By facilitating transparent issue management and showcasing the status of bug resolutions, feature requests, and known issues, you demonstrate to your audience that their feedback is appreciated and that you are committed to enhancing their experience. By alleviating the chaos associated with problematic launches, you and your team can dedicate more time to innovating and expanding your offerings. Shift your focus away from the hassle of feedback management and invest your energy in what truly matters for your users' satisfaction and your organization's growth. Embracing BugPlug means embracing a more streamlined approach to collaboration and product development.
Description
Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.
API Access
Has API
API Access
Has API
Integrations
Asana
ClickUp
GitHub
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Teams
Notion
Slack
Stackreaction
Integrations
Asana
ClickUp
GitHub
HubSpot CRM
HubSpot Customer Platform
Jira
Microsoft Teams
Notion
Slack
Stackreaction
Pricing Details
$9 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OMATUM
Country
United States
Website
www.omatum.com
Vendor Details
Company Name
Gleap
Website
gleap.io
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback