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Average Ratings 40 Ratings
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Description
BugHost offers comprehensive bug tracking solutions to a diverse array of customers around the globe, catering to various industry sectors. No matter the size of your team, you can discover the perfect service tailored to your requirements. With an ideal mix of features and licensing options, BugHost accommodates businesses of all sizes effectively. For larger organizations that require high-volume licensing, we have introduced specialized pricing strategies aimed at reducing costs while enhancing feature access. Companies with such specific pricing requirements are encouraged to explore our enterprise pricing page or reach out to a BugHost representative for further assistance. Furthermore, BugHost keeps a detailed history of every defect associated with each project, allowing users to refer back to the audit trail if any changes are made inadvertently, thereby enabling the restoration of bugs to their prior states. This level of meticulous tracking ensures that teams can maintain clarity and control over their projects efficiently.
Description
Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.
API Access
Has API
API Access
Has API
Integrations
AWS Lambda
Active Directory
Airtable
Asana
Azure DevOps Projects
Desktop.com
GitHub
GoTo
Google Analytics
HubSpot CRM
Integrations
AWS Lambda
Active Directory
Airtable
Asana
Azure DevOps Projects
Desktop.com
GitHub
GoTo
Google Analytics
HubSpot CRM
Pricing Details
$10 project per month
Free Trial
Free Version
Pricing Details
$27/month per agent
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Variad Corporation
Founded
2001
Website
www.bughost.com
Vendor Details
Company Name
Issuetrak
Founded
1992
Country
United States
Website
www.issuetrak.com
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal