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Description

An exceptional resource for gaining insights into user interactions on your website, this tool simplifies the process of pinpointing customer challenges. With features like Session Recordings, Heatmaps, Funnels, and Feedback Forms, you can visually track every user activity on your site. You will be able to recognize the specific issues a user encounters during their browsing experience, whether it be frustration, confusion, or disorientation. Additionally, the platform offers the option to completely obscure any textual information on a page, allowing you to recreate the user journey with anonymized recordings. Importantly, Browsee automatically excludes sensitive input fields, such as passwords, emails, and phone numbers, from its recordings. Moreover, it respects Do Not Track preferences in browsers and complies with EU GDPR regulations. The system provides flexibility, enabling you to select which elements to track or exclude, and allows for prioritization of pages based on your immediate needs. You can also filter sessions based on a variety of criteria, including referral sources, UTMs, CSS elements, devices, geographic locations, and more. By creating segments, you can monitor for errors and user sentiments effectively, enhancing your ability to optimize user experience over time. This comprehensive approach ensures that you are well-equipped to understand and improve user engagement on your website.

Description

Do you know why someone left your website after completing a purchase? Lucky Orange knows the reason. Lucky Orange is simple to use and ready to go "outside the box". Every plan includes full access all of our features. * Dynamic Heatmaps: Navigate your website like a visitor. Data will be instantly populated for every drop-down, pop up, and hover-over menu. To identify potential problems and pain points, isolate traffic sources and visitors. * User Recordings: This acts as a DVR for your site, allowing you to view recordings and video playback of customers and visitors as they interact with your site. * Form Analytics: Learn which fields on your forms take too long to complete, repeat, or cause the most abandonment. * Live Chat: Quickly respond to questions and even "cobrowse" visitors * Surveys and Polls: Create popup poll questions for a page or for targeted visitors.