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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.

Description

A customer holds far greater significance than just a single transaction. Many vehicle owners engage in numerous purchases throughout their lives, often exceeding ten rides, and they will return for maintenance hundreds of times while renewing their insurance policies over many years, creating a consistent revenue stream for dealerships that are proactive and attentive. At izmo, we aim to equip you with the tools to remember your customers' preferences and respond promptly across various departments, locations, and brands. It's essential to connect with every lead in your system consistently, every single day. Leads can be found in various areas: within your Dealer Management System, marketing efforts, sales, service departments, and even in email and physical communications. By consolidating all these dispersed leads throughout your dealership and reaching out to them daily in a subtle manner, you can ensure that no opportunity is overlooked. You will receive notifications when a lead is primed for a sales conversation and will be able to keep track of all interactions with every lead effectively. This holistic approach not only nurtures relationships but also enhances the overall customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ERA-IGNITE Yes 
Identifix Yes 
Xtime Yes 

Integrations

ERA-IGNITE No 
Identifix No 
Xtime No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Brooke.ai

Website

www.brooke.ai/

Vendor Details

Company Name

izmocars

Website

www.izmocars.com

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database Yes 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management Yes 
Sales Management Yes 
Service Department No 
Used Car Lot No 
Website Integration Yes 

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