Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By bringing Brooke onboard as your Digital Voice Assistant, you enhance customer satisfaction by directing frequently asked questions and service appointment scheduling to an intelligent assistant tailored to meet both customer preferences and dealership guidelines. While calls may still be directed to the service drive or specialized agents, issues like staffing shortages and high volumes of follow-up inquiries continue to create connectivity challenges for the Business Development Center (BDC). Brooke addresses these obstacles, streamlining the customer experience and ensuring a reliable interaction every time. Not only does she improve efficiency, but she also lowers operating costs by reducing average handling times, all while delivering the optimal experience on the first call. This innovative solution allows businesses to focus on more complex inquiries, knowing that routine tasks are being handled smoothly and effectively.
Description
A Dealer Management System (DMS) serves as an essential tool for car dealerships, facilitating the management, marketing, sales, and reporting of automotive inventory. Similar to an accounting software, an advanced DMS functions as a central hub within the dealership, optimizing sales and reporting workflows, reducing the need for duplicate data entry, and ensuring adherence to industry regulations. Ultimately, a high-quality DMS allows you to focus on your passion for customer interactions and car sales without getting bogged down by administrative tasks. Efficient data management software significantly reduces your workload and enhances productivity. Lot Wizard is designed for ease of use and can be effortlessly installed by anyone in your dealership, regardless of their technical background. The user-friendly menus are intuitively labeled and readily accessible, making it simple to configure and print necessary forms. Additionally, our exceptional support team based in Pennsylvania is available to assist you, even offering remote control access to your computer when you require assistance. This level of support ensures that even the most complex issues can be resolved quickly, allowing your dealership to run smoothly.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$45 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Brooke.ai
Website
www.brooke.ai/
Vendor Details
Company Name
Friday Systems
Founded
1983
Country
United States
Website
www.lotwizard.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Dealer
Accounting
Yes
Buy-Here-Pay-Here
Yes
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Inventory Management
Yes
Lease Management
Yes
New Car Dealer
Yes
New Car Lot
Yes
Online Inventory
Yes
Parts Management
No
Sales Management
Yes
Service Department
No
Used Car Lot
Yes
Website Integration
Yes