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Description
The requirements of freight brokers are quite distinct and tailored. For instance, our software prioritizes the monitoring of carrier cargo and liability insurance, includes a comprehensive carrier rating system, and features meticulously designed carrier confirmations. These enhancements are just a few examples of what distinguishes our software as the premier choice for freight brokers. In contrast, some software options available are developed internally by freight brokers who then expect users to cover their development expenses. While this software may align with the originating broker's operations, it is unlikely to suit your specific requirements in most instances. On the other hand, we have consistently maintained independence from any freight brokerage and have continually evolved our features to accommodate a broad spectrum of broker needs, even those in specialized markets, ensuring that our solution is versatile and widely applicable. By focusing on varied functionalities, we aim to provide a comprehensive tool that can adapt to the dynamic landscape of freight brokerage.
Description
Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce.
Key Features
Comprehensive Communication Oversight
Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices.
Workflow Automation for Operations
Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries.
Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls.
Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit.
By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$200/month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cotoa
Website
www.freightbrokersonly.com
Vendor Details
Company Name
Kolank
Founded
2023
Country
United States
Website
kolank.ai/
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
Yes
Shipment Tracking
Yes
Truckload Management
No
Warehouse Management
Yes
Waybills
No
