Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Brochesia’s platform combines B View and B Step software to facilitate hands-free, augmented reality-based remote collaboration for field operators. With B View, operators stream their viewpoint live to remote experts who use AR annotations to guide them through complex procedures. B Step enables the design and deployment of digital workflows that operators follow precisely, ensuring accuracy and consistency in task execution. Completed tasks generate comprehensive reports that are automatically uploaded to the Brochesia portal for oversight. The two solutions work together and offer compatibility with smartphones and tablets, making remote assistance accessible in various environments. This approach reduces the need for expert travel and speeds up issue resolution. Teams can collaborate more effectively by combining visual guidance with stepwise instructions. Brochesia’s platform empowers remote field operations with flexible, technology-driven solutions.
Description
Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
£100 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Brochesia
Founded
2014
Country
Italy
Website
www.brochesia.com
Vendor Details
Company Name
Help me Fix
Founded
2019
Website
helpmefix.io