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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

Description

With Retamo, you can effortlessly monitor, generate, and assess your company's online customer ratings, ensuring you cultivate the best possible reputation on the web. Discover how to leverage your business reviews effectively with this innovative tool. Keep an eye on customer ratings for both your company and your competitors across more than 50 different rating platforms available online. Encourage your satisfied customers to leave positive feedback on the platforms that matter most to you. By doing so, you can enhance your company's online image and attract even more leads and new clientele. Effortlessly share glowing reviews on social media or incorporate them directly into your website with just a few simple clicks. Additionally, analyze your company's performance and that of your competitors using trustworthy metrics to gain valuable insights. Retamo allows you to keep track of the various rating portals and social networks where your company is featured, ensuring you never lose sight of your ratings. You can also display your company’s ratings across multiple platforms based on specific criteria, making it easier to showcase your strengths and achievements. Ultimately, Retamo empowers you to take charge of your online presence and reputation with ease and confidence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airbnb No 
Axis LMS No 
Booking.com No 
Constant Contact Yes 
Facebook No 
FieldPlus Yes 
G2 No 
Housecall Pro Yes 
Jobber Yes 
OpenTable No 
QuickBooks Online Yes 
Service Fusion Yes 
ServiceTitan Yes 
Tekmetric Yes 
TrustRadius No 
Trusted Shops No 
Trustpilot No 
WordPress Yes 
Yelp No 

Integrations

Airbnb Yes 
Axis LMS Yes 
Booking.com Yes 
Constant Contact No 
Facebook Yes 
FieldPlus No 
G2 Yes 
Housecall Pro No 
Jobber No 
OpenTable Yes 
QuickBooks Online No 
Service Fusion No 
ServiceTitan No 
Tekmetric No 
TrustRadius Yes 
Trusted Shops Yes 
Trustpilot Yes 
WordPress No 
Yelp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

€19 per account per month
Billed annually
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Broadly

Founded

2013

Country

United States

Website

broadly.com

Vendor Details

Company Name

Retamo

Country

Germany

Website

retamo.de/

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management Yes 
Video Content No 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics No 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

Lead Capture

Business Card / Badge Scanning No 
Dashboard No 
Data Extraction No 
Lead Distribution No 
Lead Notifications Yes 
Lead Nurturing No 
Lead Qualification Yes 
Lead Scoring No 
Online Forms Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management No 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management No 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

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