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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.

Description

Navigating performance visibility in today’s intricate IT landscapes can be quite challenging, particularly with applications that traverse traditional data centers, SaaS, and IaaS cloud setups. A conventional, siloed management approach often leads to a disjointed and incomplete understanding of performance metrics. Consequently, IT teams find themselves dedicating significant time to data analysis, frequently arriving at divergent and sometimes contradictory insights regarding the root causes of performance issues. The Riverbed Portal addresses this issue by consolidating performance telemetry, resulting in a unified and dynamic overview of performance metrics. This comprehensive perspective provides IT operations teams with a reliable single source of truth, which streamlines troubleshooting processes and delivers valuable insights for stakeholders across the organization. Ultimately, this enables IT to effectively manage and enhance applications, data, and traffic within the entire hybrid network, allowing key resources to concentrate on high-priority strategic initiatives while reducing the likelihood of performance-related disputes. By fostering a clearer understanding of performance, teams can make informed decisions that drive overall efficiency and effectiveness within the organization.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace No 
Blue Triangle No 
OpenTelemetry Yes 
SYSVIEW Performance Management Yes 

Integrations

Azure Marketplace Yes 
Blue Triangle Yes 
OpenTelemetry No 
SYSVIEW Performance Management No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Broadcom

Country

United States

Website

www.broadcom.com/products/mainframe/watchtower-observability

Vendor Details

Company Name

Riverbed

Founded

2002

Country

United States

Website

www.riverbed.com/products/portal/

Product Features

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

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