Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.
Description
The IBM® Z® Service Management Suite provides a centralized control point for managing various system elements effectively. It incorporates a range of AIOps features that are essential for overseeing both hardware and software resources within an IBM Systems environment. By utilizing policy-driven automation, organizations can achieve operational excellence, enhancing the uptime of IBM Z systems and IBM Parallel Sysplex® clusters while aligning with critical IT operational goals. Additionally, IBM Z OMEGAMON® facilitates comprehensive monitoring and observability, ensuring the Z platform's health through established best practices and expert guidance accessible via a unified service management interface. Watson AIOps enhances this by correlating monitoring events and leveraging analytics to assess the ramifications of IBM Z events in a hybrid cloud landscape. Furthermore, organizations can analyze IBM OMEGAMON metrics alongside leading AI platforms to gain deeper insights and improve anomaly detection capabilities, ultimately driving more efficient IT operations. This suite empowers businesses to stay ahead of potential issues and ensures optimal performance across their IBM systems.
API Access
Has API
Yes
API Access
Has API
No
Integrations
IBM Z
No
OpenTelemetry
Yes
SYSVIEW Performance Management
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Contact IBM for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Broadcom
Country
United States
Website
www.broadcom.com/products/mainframe/watchtower-observability
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com
Product Features
Product Features
IT Asset Management
Asset Tracking
No
Audit Management
No
Compliance Management
No
Configuration Management
No
Contract/License Management
No
Cost Tracking
No
Depreciation Management
No
IT Service Management
No
Inventory Management
Yes
Maintenance Management
No
Procurement Management
No
Requisition Management
No
Supplier Management
Yes