Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.
Description
We provide comprehensive infrastructure and innovative technology solutions that enable businesses to establish their own tracking and advanced telemetry centers, facilitating growth in the vehicle protection and property security sectors. Efficiently oversee your financial operations, including inventory management, chip handling, equipment tracking, invoicing, and much more, to ensure organized growth. Keep a close eye on your fleet and operations using trustworthy data and detailed management reports. Our independent data centers, certified to Tier III standards, cater to clients globally. Additionally, take advantage of our online training sessions to familiarize yourself with the Getrak platform and enhance your Customer Success strategies. Stay informed with accurate and current data to make informed decisions for your business. With our support, you can confidently navigate the complexities of your industry.
API Access
Has API
Yes
API Access
Has API
No
Integrations
OpenTelemetry
No
SYSVIEW Performance Management
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Broadcom
Country
United States
Website
www.broadcom.com/products/mainframe/watchtower-observability
Vendor Details
Company Name
Getrak
Website
www.getrak.com/en
Product Features
Product Features
Fleet Management
Dispatch Management
No
Employee Management
Yes
Fuel Management
No
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
No
Inventory Management
No
Maintenance Management
Yes
Mileage Tracking
No
Motor Pool
No
Routing
No
Tire Management
No
VIN Lookup
Yes
Work Order Management
No