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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Improving business outcomes involves making it easier to spot and address high-priority incidents. The WatchTower Platform serves as a comprehensive observability tool that streamlines incident resolution specifically within mainframe environments by effectively integrating and correlating events, data flows, and metrics across various IT silos. It provides a cohesive and intuitive interface for operations teams, allowing them to optimize their workflows. Leveraging established AIOps solutions, WatchTower is adept at detecting potential problems at an early stage, which aids in proactive mitigation. Additionally, it utilizes OpenTelemetry to transmit mainframe data and insights to observability tools, allowing enterprise SREs to pinpoint bottlenecks and improve operational effectiveness. By enhancing alerts with relevant context, WatchTower eliminates the necessity for logging into multiple tools to gather essential information. Its workflows expedite the processes of problem identification, investigation, and incident resolution, while also simplifying the handover and escalation of issues. With such capabilities, WatchTower not only enhances incident management but also empowers teams to proactively maintain high service availability.

Description

Palo Alto Networks Cortex XCOR is an AI-powered observability platform that provides monitoring, troubleshooting, and operational intelligence across applications, infrastructure, and end-user experiences. The platform collects and analyzes logs, metrics, traces, and events to provide visibility into distributed systems and cloud-native environments. Its XCOR Operator provides a conversational interface that enables engineers to query system data, investigate performance issues, configure alerts, and create dashboards using natural language. AI Investigations automatically correlates telemetry signals and system dependencies to identify probable root causes and reduce incident resolution times. Operational Fabric maintains contextual information about system topology, historical incidents, user behavior, and operational knowledge to support AI-driven investigations. Application observability capabilities include automated service discovery, dependency mapping, service-level objective monitoring, and distributed tracing. Real user monitoring and synthetic monitoring help teams evaluate application responsiveness, browser performance, and potential issues affecting digital experiences. The platform's Optimization Engine identifies low-value telemetry and applies filtering, sampling, and aggregation rules to reduce unnecessary data storage costs. Cortex XCOR supports OpenTelemetry-based data collection, scalable infrastructure monitoring, and consumption budgets for controlling observability spending across enterprise environments.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

OpenTelemetry Yes 
NudgeBee No 
Opsgenie No 
PagerDuty No 
SYSVIEW Performance Management Yes 
Sedai No 
Shoreline No 
Slack No 
TierZero No 

Integrations

OpenTelemetry Yes 
NudgeBee Yes 
Opsgenie Yes 
PagerDuty Yes 
SYSVIEW Performance Management No 
Sedai Yes 
Shoreline Yes 
Slack Yes 
TierZero Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Broadcom

Country

United States

Website

www.broadcom.com/products/mainframe/watchtower-observability

Vendor Details

Company Name

Palo Alto Networks

Founded

2005

Country

United States

Website

www.paloaltonetworks.com/cortex/xcor

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Infrastructure Monitoring

Alerts / Notifications No 
Application Monitoring No 
Bandwidth Monitoring No 
Capacity Planning No 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring No 
Multi-Platform Support No 
Performance Monitoring No 
Point-in-Time Visibility No 
Reporting / Analytics No 
Virtual Machine Monitoring No 

Alternatives

Alternatives

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