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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Broadband Hospitality (BBH) serves as your all-encompassing partner in hospitality technology solutions, providing a seamless, integrated service for hotels, resorts, casinos, senior living facilities, apartment complexes, and student housing. We offer a cohesive platform that encompasses a wide range of technological services, aimed at boosting efficiency and minimizing expenses. Our offerings are customized to meet your unique requirements and budget, promoting a cooperative and economical strategy. Rather than merely acting as a vendor, we position ourselves as your dedicated partner, focused on achieving outstanding outcomes for both your residents and guests. Consider us your primary resource for hospitality technology, delivering round-the-clock support, simplified billing, and a hassle-free experience. With more than three decades of specialized knowledge in the sectors we cater to, we bring unmatched proficiency and insight to your operations. Furthermore, our solid partnerships with top technology providers guarantee that you receive the most effective solutions tailored for your property’s needs. This commitment to excellence enables us to continually adapt and improve, ensuring your success in an ever-evolving industry.

Description

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Booking.com No 
Clock PMS+ No 
Cloudbeds No 
Ericsoft Booking Engine No 
FLEXIPASS No 
Flexkeeping No 
GuestCompass No 
Guestline No 
Lighthouse No 
Lodgegate No 
Mews No 
Noovy No 
OPERA Cloud PMS No 
RMS POS No 
Shiji Daylight PMS No 
Stayntouch PMS No 
WhatsApp No 
apaleo No 

Integrations

Booking.com Yes 
Clock PMS+ Yes 
Cloudbeds Yes 
Ericsoft Booking Engine Yes 
FLEXIPASS Yes 
Flexkeeping Yes 
GuestCompass Yes 
Guestline Yes 
Lighthouse Yes 
Lodgegate Yes 
Mews Yes 
Noovy Yes 
OPERA Cloud PMS Yes 
RMS POS Yes 
Shiji Daylight PMS Yes 
Stayntouch PMS Yes 
WhatsApp Yes 
apaleo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Broadband Hospitality

Founded

1993

Country

United States

Website

broadbandhospitality.com

Vendor Details

Company Name

Runnr.ai

Founded

2022

Country

The Netherlands

Website

runnr.ai/

Product Features

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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