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Description
Broadband Hospitality (BBH) serves as your all-encompassing partner in hospitality technology solutions, providing a seamless, integrated service for hotels, resorts, casinos, senior living facilities, apartment complexes, and student housing. We offer a cohesive platform that encompasses a wide range of technological services, aimed at boosting efficiency and minimizing expenses. Our offerings are customized to meet your unique requirements and budget, promoting a cooperative and economical strategy. Rather than merely acting as a vendor, we position ourselves as your dedicated partner, focused on achieving outstanding outcomes for both your residents and guests. Consider us your primary resource for hospitality technology, delivering round-the-clock support, simplified billing, and a hassle-free experience. With more than three decades of specialized knowledge in the sectors we cater to, we bring unmatched proficiency and insight to your operations. Furthermore, our solid partnerships with top technology providers guarantee that you receive the most effective solutions tailored for your property’s needs. This commitment to excellence enables us to continually adapt and improve, ensuring your success in an ever-evolving industry.
Description
Guestware operates as a Software as a Service (SaaS) provider, offering a cloud-based solution that serves as a budget-friendly alternative to traditional on-premise software management. This setup not only enhances deployment versatility but also significantly reduces overall expenses. With Guestware's management tools, hotel service teams can effectively cater to the unique preferences and requests of each guest, ensuring a superior experience. The platform automates and streamlines staff assignments, facilitating prompt resolution of guest issues and requests. Additionally, Guestware harnesses data analytics to cut operational costs while boosting guest satisfaction levels. It meticulously tracks and consolidates all guest-related information and interactions in a single interface. Furthermore, it integrates smoothly with property management systems (PMS) and central reservation systems (CRS), simplifying the process of attending to cherished guests. By intelligently scheduling and monitoring preventive maintenance tasks, Guestware helps minimize capital expenditures for owners and enhances facility upkeep to achieve optimal guest contentment. Overall, the comprehensive features of Guestware enable hotels to maintain a high standard of service while managing resources efficiently.
API Access
Has API
API Access
Has API
Integrations
INTELITY
Innspire
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Broadband Hospitality
Founded
1993
Country
United States
Website
broadbandhospitality.com
Vendor Details
Company Name
Guestware
Founded
1990
Country
United States
Website
www.guestware.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental