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features
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support

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Description

Our robust channel manager simplifies the process of overseeing your hotel's pricing and availability across all selected platforms. From your own booking engine to OTAs and GDSs, everything can be managed seamlessly from a single, user-friendly interface. With a high level of synchronization, it efficiently imports all online bookings through a 2-Way XML connection. Utilize the Rate Comparison tool to monitor your main competitors and maintain a competitive edge. You can adjust your pricing and availability in real-time across various booking portals simultaneously. Notable booking platforms include Booking.com, Agoda, Expedia, Hotelbeds, Laterooms, Orbitz, Lastminute.com, and Airbnb. Additionally, our booking engine allows guests to make direct reservations through your website, cutting out intermediary costs and enhancing your direct booking potential. You can update prices and availability effortlessly and maintain control of your reservations anytime, anywhere, 24/7 via the web. Furthermore, increase your visibility with Google Hotel Price Ads, Hotel Finder, and Maps to attract more guests. This comprehensive approach not only streamlines operations but also boosts your overall revenue potential.

Description

Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Facebook Yes 
Google Yes 
Google Maps Yes 
Tripadvisor Yes 
trivago No 

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Expedia No 
Facebook No 
Google No 
Google Maps No 
Tripadvisor No 
trivago Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2000 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Brilliant Hospitality

Country

United Kingdom

Website

brillianthospitality.com/hotel-software/

Vendor Details

Company Name

Silverbyte Systems

Founded

1992

Country

Israel

Website

silverbyte.com/optima-solutions/

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

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