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Average Ratings 0 Ratings

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features
design
support

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Description

Our robust channel manager simplifies the process of overseeing your hotel's pricing and availability across all selected platforms. From your own booking engine to OTAs and GDSs, everything can be managed seamlessly from a single, user-friendly interface. With a high level of synchronization, it efficiently imports all online bookings through a 2-Way XML connection. Utilize the Rate Comparison tool to monitor your main competitors and maintain a competitive edge. You can adjust your pricing and availability in real-time across various booking portals simultaneously. Notable booking platforms include Booking.com, Agoda, Expedia, Hotelbeds, Laterooms, Orbitz, Lastminute.com, and Airbnb. Additionally, our booking engine allows guests to make direct reservations through your website, cutting out intermediary costs and enhancing your direct booking potential. You can update prices and availability effortlessly and maintain control of your reservations anytime, anywhere, 24/7 via the web. Furthermore, increase your visibility with Google Hotel Price Ads, Hotel Finder, and Maps to attract more guests. This comprehensive approach not only streamlines operations but also boosts your overall revenue potential.

Description

HMS Flow is a comprehensive cloud-based hotel management solution that allows operators to manage their properties through a unified dashboard. This platform integrates a hotel property management system (PMS) and front office functionalities, including reservation calendars, check-in/check-out processes, folios, invoicing, and over 50 reporting options, while also featuring a channel manager that facilitates two-way synchronization of rates and availability with more than 40 online travel agencies such as Booking.com, Expedia, Airbnb, and Agoda, thus preventing issues of overbooking through a shared inventory. In addition, it offers a commission-free booking engine that enables direct reservations from the hotel’s website, alongside customer relationship management (CRM) tools designed for handling guest profiles, communications, and loyalty programs. The system includes built-in features for housekeeping management, rate intelligence, and police/ID identity reporting, utilizing QR scanning technology for enhanced security. To safeguard data, it employs encryption both during transfer and while stored, complemented by daily backups and role-based access controls. Additionally, groups managing multiple properties can oversee all hotels from a centralized location with aggregated reporting capabilities. The service is offered at an annual rate starting from EUR 325 per property based on room count, and potential users can take advantage of a 14-day free trial without the need for a credit card, making it accessible for hotels of various sizes. This combination of features ensures that hotel management is streamlined and efficient, catering to the diverse needs of modern hospitality operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Agoda Yes 
Airbnb Yes 
Booking.com Yes 
Expedia Yes 
Facebook Yes 
Google Yes 
Google Maps Yes 
Tripadvisor Yes 

Integrations

Agoda No 
Airbnb No 
Booking.com No 
Expedia No 
Facebook No 
Google No 
Google Maps No 
Tripadvisor No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

EUR 325/yr
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Brilliant Hospitality

Country

United Kingdom

Website

brillianthospitality.com/hotel-software/

Vendor Details

Company Name

HMS Flow

Founded

2013

Country

Turkey

Website

www.hmsflow.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management No 
Rate Management No 
Reservations Management No 
Restriction Management No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

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