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support

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Description

We are on the verge of establishing ourselves as the premier provider of hospitality solutions throughout the Asia Pacific region, leading the way in technological advancements within this sector. At Brillantez Solutions, we offer a comprehensive array of services that encompasses every stage, from initial consultation to round-the-clock product support for our BrillantEZ Hospitality Suite of solutions. Prior to the commencement of system implementation, our expert BrillantEZ HMS consultants will devise a detailed Action Plan that outlines the implementation timeline, training sessions, and live support during the transition. With their wealth of experience in both hospitality and IT, our implementation team is well-equipped to manage the project with both effectiveness and efficiency. Additionally, the BEZ Hospitality Suite serves as a powerful, secure, and scalable platform designed for seamless hotel operations, ensuring that our clients can adapt to changing market demands and enhance their service delivery. This positions us to not only meet but exceed the expectations of our partners in this competitive industry.

Description

Maestro is the only hospitality Property Management System software company that offers an all-in-one, comprehensive Web browser or Windows solution with the option to host its Maestro Cloud Platform on-premises, in a private cloud, or cloud hosted. All environments support the latest mobile, contact-free, and web responsive technologies to enhance the digital guest and staff experience; with the added benefit of an extensive collection of open APIs to support more than 800 third-party integrations. Maestro is the preferred Web Browser-based cloud and on-premises PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro’s PCI certified and EMV ready enterprise system offers a Web browser version (or Windows) complete with 20+ integrated modules on a single database including mobile and contactless apps to support staff operations and a digitalized guest journey from booking to checkout and everything in between. Maestro's enterprise hotel management software offers 20+ integrated modules on a single database including contactless and mobile apps to power profitability, drive direct bookings, centralize operations, and enable operators to engage guests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Akia No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Cendyn Revintel No 
Duetto No 
Elavon No 
IDeaS G3 RMS No 
MyStay Yes 
OpenKey No 
Oracle MICROS POS No 
PUR Valet No 
Silverware No 
Snapfix No 
SynXis No 
TrustYou Yes 
Zaplox No 
iHotelier No 

Integrations

Akia Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Cendyn Revintel Yes 
Duetto Yes 
Elavon Yes 
IDeaS G3 RMS Yes 
MyStay No 
OpenKey Yes 
Oracle MICROS POS Yes 
PUR Valet Yes 
Silverware Yes 
Snapfix Yes 
SynXis Yes 
TrustYou No 
Zaplox Yes 
iHotelier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20,000 Capex, $8,000 Opex
Maestro can provide a customized proposal based on concurrent user licensing, integrated modules required and cloud hosting or on-premise preference.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BrillantEZ Solutions

Founded

2002

Country

Singapore

Website

www.brillantez.com

Vendor Details

Company Name

Northwind Canada Inc. - Maestro PMS

Founded

1978

Country

United States & Canada

Website

www.maestropms.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

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