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Average Ratings 6 Ratings

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support

Description

We are on the verge of establishing ourselves as the premier provider of hospitality solutions throughout the Asia Pacific region, leading the way in technological advancements within this sector. At Brillantez Solutions, we offer a comprehensive array of services that encompasses every stage, from initial consultation to round-the-clock product support for our BrillantEZ Hospitality Suite of solutions. Prior to the commencement of system implementation, our expert BrillantEZ HMS consultants will devise a detailed Action Plan that outlines the implementation timeline, training sessions, and live support during the transition. With their wealth of experience in both hospitality and IT, our implementation team is well-equipped to manage the project with both effectiveness and efficiency. Additionally, the BEZ Hospitality Suite serves as a powerful, secure, and scalable platform designed for seamless hotel operations, ensuring that our clients can adapt to changing market demands and enhance their service delivery. This positions us to not only meet but exceed the expectations of our partners in this competitive industry.

Description

Guesty seamlessly unites technology and hospitality, offering a platform that serves industry novices and seasoned professionals alike. With over 250 engineers, our innovation automates operations and optimizes performance with AI-driven dynamic pricing, ensuring competitiveness. Our customizable API integrates a wide range of services, streamlining every aspect of property management from booking to guest communication, making advanced tech accessible to all users. In collaboration with over 150 industry leaders, including Airbnb, Vrbo, and Booking.com, Guesty enhances property visibility and booking opportunities. Our global team of 700+ professionals underpins a community dedicated to supporting each user through the industry's evolving landscape. We're not just adapting to today's market demands; we're anticipating the challenges of tomorrow, providing a platform that simplifies operations and empowers users to excel in a competitive environment. Join us to transform the hospitality industry, where innovative technology meets unmatched user support, driving your success forward.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Duve Yes 
Agoda No 
Airbnb No 
Beyond No 
Booking.com No 
Breezeway No 
Chekin No 
Cider No 
Enso Connect No 
For-Sight CRM No 
Into No 
KeyNest No 
MyStay Yes 
ProhostAI No 
RemoteLock No 
StayFi No 
TIDY No 
Topkey No 
VRTrust No 
Vrbo No 

Integrations

Duve Yes 
Agoda Yes 
Airbnb Yes 
Beyond Yes 
Booking.com Yes 
Breezeway Yes 
Chekin Yes 
Cider Yes 
Enso Connect Yes 
For-Sight CRM Yes 
Into Yes 
KeyNest Yes 
MyStay No 
ProhostAI Yes 
RemoteLock Yes 
StayFi Yes 
TIDY Yes 
Topkey Yes 
VRTrust Yes 
Vrbo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9 + 1% reservations per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BrillantEZ Solutions

Founded

2002

Country

Singapore

Website

www.brillantez.com

Vendor Details

Company Name

Guesty

Founded

2014

Country

United States

Website

www.guesty.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Campground Management

Asset Management Yes 
Check-in / Check-out Yes 
Multi-Location Yes 
Online Booking Yes 
Permit Management No 
Point of Sale (POS) Yes 
Rental Management Yes 
Reservations Management Yes 
Site Maps No 
Utility Billing No 

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management No 
Inventory Control Yes 
Lead Management Yes 
Opportunity Management Yes 
Order Management Yes 
Partner Management Yes 
Product Management No 
Reseller Management No 

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch No 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Real Estate CRM

Campaign Management No 
Client / Property Matching No 
Contact Management No 
Dashboard No 
Email Marketing No 
Interaction Tracking No 
Lead Management No 
Property Alerts No 
Referral Tracking No 
Segmentation No 

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Vacation Rental

Contact Management Yes 
Fee / Commission Management Yes 
Guest Reviews / Ratings Yes 
Housekeeping Management Yes 
Lead Management Yes 
Owner Statements Yes 
Payment Processing Yes 
Property Database Yes 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management Yes 

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