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Description
You've probably never heard of BrightSide. We are a small, family-run vacation rental software company based in Maryville, Tennessee...and our software is awesome.
But better yet, our customer service is unparalleled in the industry. We excel at taking care of our clients by:
1. Listening to our clients and responding to what they need.
2. Answering the phone when you call us, or returning your call if you leave a voicemail. You can get us on the phone!
3. We build custom reports.
4. We create new features as needed.
5. All of our features are included for one monthly subscription fee. We don't nickel and dime you.
Yes, our software does a lot; more than many of the others. Our goal is to help you get your life back. Our users say BrightSide is easy to use, but that doesn't mean it is lightweight.
We take care of our clients and we know most of them by name. Does your current software company's support team know you? Let's get to know each other. We would love to help you "Do more. Work less.™"
Description
Our Track property management solution is capable of streamlining countless daily operational and communication tasks through automation. Once you witness its capabilities, you'll understand that the future has arrived. At the heart of Track lies a robust hospitality CRM that serves as the operational hub. This system ensures that detailed guest records are updated automatically, allowing both front and back offices to access consistent information. This synchronization empowers teams to work more effectively while providing exceptional service to guests. But that’s just the beginning—envision a trust accounting system that seamlessly adapts to any number of tax rates you encounter. Furthermore, with over 1.2 million automation processes at your disposal, you can effortlessly send out hundreds of owner statements or thousands of emails with ease. It’s akin to employing an assistant who tirelessly handles mundane tasks around the clock without any complaints. In today's hospitality landscape, digital technology is essential; it transcends being merely a tool but instead forms the foundation of your entire operation, spanning from marketing strategies in the front office to the generation of owner statements in the back office. Embracing such technology is crucial for any business aiming to thrive in this competitive environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Beyond
Yes
Airbnb
Yes
Authorize.Net
Yes
Booking.com
Yes
Breezeway
Yes
CardConnect
Yes
Elavon
Yes
Lynx
No
Mailchimp
Yes
NAVIS Direct Booking Platform
Yes
Integrations
Beyond
Yes
Airbnb
No
Authorize.Net
No
Booking.com
No
Breezeway
No
CardConnect
No
Elavon
No
Lynx
Yes
Mailchimp
No
NAVIS Direct Booking Platform
No
Pricing Details
$160 per month
$160 for first 10 units
$16/unit for each additional unit up to 25 units
$12/unit for each additional unit from 25 to 50 units
$10/unit for each unit over 50 units
$16/unit for each additional unit up to 25 units
$12/unit for each additional unit from 25 to 50 units
$10/unit for each unit over 50 units
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BrightSide | Do more. Work less.™
Founded
2006
Country
United States
Website
bookonthebrightside.com
Vendor Details
Company Name
TRACK Hospitality Software
Founded
2009
Country
United States
Website
tnsinc.com/hospitality-hub/track-pms/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
No
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
Yes
Owner Portal
Yes
Tax Management
Yes
Tenant Management
Yes
Tenant Portal
Yes
Tenant Screening
No
Vacancy Tracking
Yes
Website Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
