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Description
You've probably never heard of BrightSide. We are a small, family-run vacation rental software company based in Maryville, Tennessee...and our software is awesome.
But better yet, our customer service is unparalleled in the industry. We excel at taking care of our clients by:
1. Listening to our clients and responding to what they need.
2. Answering the phone when you call us, or returning your call if you leave a voicemail. You can get us on the phone!
3. We build custom reports.
4. We create new features as needed.
5. All of our features are included for one monthly subscription fee. We don't nickel and dime you.
Yes, our software does a lot; more than many of the others. Our goal is to help you get your life back. Our users say BrightSide is easy to use, but that doesn't mean it is lightweight.
We take care of our clients and we know most of them by name. Does your current software company's support team know you? Let's get to know each other. We would love to help you "Do more. Work less.™"
Description
Housekeeping, inspections, maintenance, inventory management, linens, and guest and owner portals are just the beginning; the system is designed to be both straightforward and adaptable. Effortlessly expand a thorough linen and amenities program suitable for both small and extensive laundry operations. It integrates seamlessly with top property management software systems to ensure smooth data exchanges. Continuous and immediate communication with on-site staff is prioritized, guaranteeing timely and precise information at all times. Activate necessary measures swiftly to manage protocols effectively. Business intelligence is readily available at your fingertips, thanks to EZCARE, which consists of a suite of feedback-oriented tools that allow your entire team to collaborate on a single platform. Bring your operations team together to enhance guest satisfaction and provide outstanding service. The system includes powerful job scheduling tailored to your specifications, along with real-time tracking of tasks. Field personnel can report issues instantly through the mobile application, ensuring that cleaning, inspections, and maintenance align with your customized rules. This holistic approach not only streamlines operations but also fosters a more efficient working environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Authorize.Net
Yes
Beyond
Yes
Booking.com
Yes
Brivo
Yes
CardConnect
Yes
Elavon
Yes
Escapia
No
Guesty
No
Hostfully
No
LiveRez
No
Integrations
Authorize.Net
No
Beyond
No
Booking.com
No
Brivo
No
CardConnect
No
Elavon
No
Escapia
Yes
Guesty
Yes
Hostfully
Yes
LiveRez
Yes
Pricing Details
$160 per month
$160 for first 10 units
$16/unit for each additional unit up to 25 units
$12/unit for each additional unit from 25 to 50 units
$10/unit for each unit over 50 units
$16/unit for each additional unit up to 25 units
$12/unit for each additional unit from 25 to 50 units
$10/unit for each unit over 50 units
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BrightSide | Do more. Work less.™
Founded
2006
Country
United States
Website
bookonthebrightside.com
Vendor Details
Company Name
EZcare
Founded
2002
Country
United States
Website
www.ezcare.io
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
No
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
