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Description
Collections CRM offers a complete debt recovery solution that includes debtor analysis and court management, facilitating a faster resolution for all debtor-related matters. It allows for effective oversight of debtor hearings, covering everything from pre-trial stages to settlement specifics through its robust court management features. The system supports tailored contract management for both B2B and B2C clients, aiding in financial and resource planning. You can securely organize all communications from debtors, clients, or courts in protected, interconnected data folders. With intelligent workflows and task management capabilities, the platform enables you to track and advance each debtor's case according to your existing business practices. Customers can easily engage with the integrated prospecting, marketing, sales, and support functions. Additionally, the flexible payment structure allows you to pay only for the features you require on a monthly basis, with the option to scale up as your business expands. This adaptability ensures that your debt recovery processes remain efficient and effective, regardless of growth.
Description
ENCollect is an omnichannel digital collection management system that includes a field app for field staff, backend deposit screens for staff and APIs for integration with other payment systems. Both cloud-based and on-premise deployments can be used.
Modules for payment tracking, reconciliation and delinquency management, settlements and legal actions, as well as repossession, are all available in the ENCollect package. The platform also offers back-office digitization, automation workflows.
The allocation engine allows users set up parameters to automate the allocation of accounts to branch agents, field agents, and phone agents. ENCollect can be integrated with banking systems and credit card management tools to facilitate settlement and recovery workflows.
API Access
Has API
No
API Access
Has API
No
Integrations
Finacle
No
Razorpay
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
SaaS
Enterprise License
Enterprise License
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BrightOffice Cloud CRM
Founded
2009
Country
United Kingdom
Website
www.brightoffice.co.uk/crm/collections
Vendor Details
Company Name
Enterprise Tiger
Founded
2016
Country
India
Website
www.sumeruentiger.com/encollect
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
No
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
No
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
No
Transaction Management
Yes