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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

Using a user-friendly spreadsheet platform, field representatives, payer marketers, partners, brand marketers, pricing and reimbursement specialists, and managed market professionals can input data into a permission-based system that aggregates information for headquarters. This data can be shared through UQ subscription reports or various third-party reporting tools, allowing you to effortlessly generate necessary reports with just a few clicks. You can set priorities for key performance indicators, identify essential metrics, and channel information into diverse reporting frameworks. Additionally, safeguard sensitive information with user-specific access controls during both the data collection and distribution phases. Address any workflow inconsistencies that arise between standard spreadsheets and comprehensive enterprise solutions. Moreover, facilitate the interconnection, harmonization, and synchronization of data across different systems to enhance overall efficiency and accuracy. This streamlined approach not only improves collaboration but also ensures that all stakeholders have access to the most relevant and up-to-date information.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Auvik Yes 
Basecamp Yes 
ConnectWise CPQ Yes 
ConnectWise RMM Yes 
Datto RMM Yes 
Datto SIRIS Yes 
Digital.ai Continuum Yes 
GitHub Yes 
Jamf Now Yes 
Liongard Yes 
Microsoft Dynamics GP Yes 
MyGlue Yes 
Paessler PRTG Yes 
QuickBooks Enterprise Yes 
ScalePad Backup Radar Yes 
ServiceNow Yes 
Sophos Intercept X Endpoint Yes 
Xero Yes 
bvoip Yes 

Integrations

Autotask PSA No 
Auvik No 
Basecamp No 
ConnectWise CPQ No 
ConnectWise RMM No 
Datto RMM No 
Datto SIRIS No 
Digital.ai Continuum No 
GitHub No 
Jamf Now No 
Liongard No 
Microsoft Dynamics GP No 
MyGlue No 
Paessler PRTG No 
QuickBooks Enterprise No 
ScalePad Backup Radar No 
ServiceNow No 
Sophos Intercept X Endpoint No 
Xero No 
bvoip No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

Upper Quadrant

Country

United States

Website

www.upperquadrant.com

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Big Data

Collaboration Yes 
Data Blends No 
Data Cleansing No 
Data Mining No 
Data Visualization Yes 
Data Warehousing No 
High Volume Processing No 
No-Code Sandbox No 
Predictive Analytics No 
Templates No 

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics Yes 

Dashboard

Annotations No 
Data Source Integrations No 
Functions / Calculations No 
Interactive No 
KPIs No 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards No 
Themes No 
Visual Analytics Yes 
Widgets No 

Data Visualization

Analytics No 
Content Management No 
Dashboard Creation Yes 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export Yes 
Sales Reports No 
Scheduled / Automated Reports No 

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