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Average Ratings 0 Ratings

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

The Change Shop™ offers a streamlined approach for leaders to facilitate organizational change with greater efficiency and reduced costs, providing advanced tools for analyzing and managing employee input within a single subscription. This resource enables you to swiftly distribute concise, mobile-friendly assessments via email to gather feedback from team members on the overall effectiveness of the change process. The repercussions of failing to manage change effectively can be severe, making it essential to evaluate your readiness for upcoming initiatives and ensure adherence to best practices. Additionally, this tool allows you to measure perceptions from other managers and team leaders regarding the progress of the change. By consolidating feedback across your leadership group, you can generate tailored reports that reflect the collective insights. Prior to launching your next significant change effort, utilize this tool to simulate various scenarios and pinpoint potential risks specific to your sector, ensuring you are well-prepared for the challenges ahead. Effective change management is not just about implementation; it’s also about understanding the nuances of team dynamics and readiness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
ConnectWise PSA Yes 
ConnectWise RMM Yes 
Datto RMM Yes 
Datto SIRIS Yes 
GitHub Yes 
IT Glue Yes 
Kaseya VSA Yes 
Microsoft OneDrive Yes 
MyGlue Yes 
N-able N‑central Yes 
PostgreSQL Yes 
QuickBooks Online Yes 
Rev.io PSA Yes 
SmileBack Yes 
Sophos Intercept X Endpoint Yes 
Strety Yes 
bvoip Yes 
e-automate Yes 

Integrations

Autotask PSA No 
ConnectWise PSA No 
ConnectWise RMM No 
Datto RMM No 
Datto SIRIS No 
GitHub No 
IT Glue No 
Kaseya VSA No 
Microsoft OneDrive No 
MyGlue No 
N-able N‑central No 
PostgreSQL No 
QuickBooks Online No 
Rev.io PSA No 
SmileBack No 
Sophos Intercept X Endpoint No 
Strety No 
bvoip No 
e-automate No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

The Change Shop

Founded

2017

Country

United States

Website

www.thechangeshop.com

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar Yes 
Change Planning Yes 
Compliance Management No 
Prioritization Yes 
Release Management No 
Task Management Yes 
Tracking & Reporting No 
Training Management No 

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