Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.
Description
Utilize the Search function to swiftly locate over 20 report objects, such as identifying which reports utilize a specific table or contain subreports. The Cross Reference feature provides comprehensive insights into the usage of all objects within your report. For instance, if you select a formula, you can easily identify which design elements reference it, including other formulas or sections of the report. Report Analyzer includes a collection of high-quality presentation reports that offer extensive information about your Crystal Reports projects. One notable example is the Database Dictionary report, which enumerates all database tables and fields utilized in each report. Additionally, you have the ability to incorporate your own customized reports into the existing library. The Formulas window allows you to examine report formulas, alongside any potential errors and suggestions for design improvements. Furthermore, you can explore various aspects such as formula properties, call trees, conditional formulas, and formula variables, among other features, ensuring a thorough understanding of your report's components. This comprehensive toolset enhances your ability to manage and refine your reports efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
Accelo
Yes
ConnectWise Automate
Yes
ConnectWise CPQ
Yes
ConnectWise RMM
Yes
Customer Thermometer
Yes
Datto SIRIS
Yes
Freshdesk
Yes
IT Glue
Yes
Microsoft Dynamics GP
Yes
NinjaOne
Yes
Integrations
Accelo
No
ConnectWise Automate
No
ConnectWise CPQ
No
ConnectWise RMM
No
Customer Thermometer
No
Datto SIRIS
No
Freshdesk
No
IT Glue
No
Microsoft Dynamics GP
No
NinjaOne
No
Pricing Details
$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Enterprise +: $553 / Month
Free Trial
No
Free Version
No
Pricing Details
$449 one-time payment
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ConnectWise
Founded
2011
Country
United States
Website
www.connectwise.com/platform/business-management/brightgauge
Vendor Details
Company Name
Cortex Systems
Founded
1999
Country
Australia
Website
www.cortexsystems.com.au
Product Features
Business Performance Management
Ad Hoc Reports
Yes
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
No
Dashboard
Yes
Key Performance Indicators
Yes
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
Yes
Strategic Planning
No
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
No
Data Visualization
Analytics
Yes
Content Management
No
Dashboard Creation
Yes
Filtered Views
Yes
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
No
Email Reports
Yes
Financial Reports
No
Forecasting
Yes
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
Yes
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
No
Drag & Drop
No
Drill Down
Yes
Email Reports
No
Financial Reports
No
Forecasting
Yes
Marketing Reports
No
OLAP
No
Report Export
Yes
Sales Reports
No
Scheduled / Automated Reports
No