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Average Ratings 0 Ratings

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support

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

It monitors daily incoming data, calibration record sheets, calibration certificates, invoicing, bills received, and the calculation of measurement uncertainty (MU). ICPro provides numerous advantages to organizations by offering insights into various lab reports, such as equipment pending calibration, bill collections, outstanding payments, service tax information, calibration history, calibration deadlines, and delivery performance metrics. InstaCalPro serves as a robust management tool for gauges, enabling you to maintain a comprehensive history of your measurement devices, instruments, and gauges. Furthermore, it creates calibration schedules and notifies you of any calibrations that have failed or are overdue. You can quickly verify whether you have a specific size or type of gauge available. This functionality enhances operational efficiency and ensures compliance with calibration standards.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accelo Yes 
CloudRadial Yes 
Datto RMM Yes 
Datto SIRIS Yes 
Freshdesk Yes 
Harvest Yes 
Jamf Now Yes 
Kaseya BMS Yes 
Microsoft Dynamics GP Yes 
N-able N‑central Yes 
NinjaOne Yes 
N‑able N-sight RMM Yes 
PostgreSQL Yes 
Rev.io PSA Yes 
Simplesat Yes 
SmileBack Yes 
Strategy Overview Yes 
Xero Yes 
Zendesk Yes 

Integrations

Accelo No 
CloudRadial No 
Datto RMM No 
Datto SIRIS No 
Freshdesk No 
Harvest No 
Jamf Now No 
Kaseya BMS No 
Microsoft Dynamics GP No 
N-able N‑central No 
NinjaOne No 
N‑able N-sight RMM No 
PostgreSQL No 
Rev.io PSA No 
Simplesat No 
SmileBack No 
Strategy Overview No 
Xero No 
Zendesk No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

V-Soft Computers

Founded

2002

Country

India

Website

www.v-softcomputers.com

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Calibration Management

Calibration Instructions No 
Calibration Schedules Yes 
Compliance Management No 
Device History Yes 
Due Date Tracking Yes 
Gage Management Yes 
Label Printing Yes 
Measurement Readings Yes 
Multi-Station Management Yes 
Out-of-Tolerance Notification Yes 
Statistical Data Reporting Yes 

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