Average Ratings 1 Rating

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ease
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

HappyMetrix allows users to design visually appealing online data dashboards that consolidate all vital metrics in a single location by simply incorporating a few intuitive data widgets. Users can seamlessly integrate various important platforms such as Google Analytics, Google Sheets, Twitter, and Facebook, while also having the flexibility to add images or text as desired. A HappyMetrix dashboard consists of a series of data widgets, which function like compact tiles that illustrate specific metrics. Each widget can be easily repositioned and customized according to personal preferences, offering a range of basic configuration options like color, visualization type, and date range. If you wish to keep an eye on your essential metrics throughout the day, the presentation mode allows your dashboards to be displayed prominently on larger screens. Displaying a live dashboard in your office not only enhances visibility but also helps maintain focus on your business objectives. In this presentation mode, the dashboards update automatically, ensuring that you always have the most current information at your fingertips. This feature promotes a dynamic and engaging work environment, encouraging team members to stay informed and aligned with the company’s performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Addigy Yes 
ConnectWise CPQ Yes 
ConnectWise PSA Yes 
CrewHu Yes 
Datto SIRIS Yes 
Digital.ai Continuum Yes 
Dropbox Yes 
Freshdesk Yes 
Harvest Yes 
Jamf Now Yes 
Kaseya BMS Yes 
Microsoft OneDrive Yes 
MyGlue Yes 
N-able N‑central Yes 
RingCentral RingEX Yes 
Salesforce Yes 
ScalePad Backup Radar Yes 
ServiceNow Yes 
Sophos Intercept X Endpoint Yes 
Strety Yes 

Integrations

Addigy No 
ConnectWise CPQ No 
ConnectWise PSA No 
CrewHu No 
Datto SIRIS No 
Digital.ai Continuum No 
Dropbox No 
Freshdesk No 
Harvest No 
Jamf Now No 
Kaseya BMS No 
Microsoft OneDrive No 
MyGlue No 
N-able N‑central No 
RingCentral RingEX No 
Salesforce No 
ScalePad Backup Radar No 
ServiceNow No 
Sophos Intercept X Endpoint No 
Strety No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

$15 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

HappyMetrix

Founded

2012

Country

Belgium

Website

www.happymetrix.com

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Business Intelligence

Ad Hoc Reports Yes 
Benchmarking Yes 
Budgeting & Forecasting Yes 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators Yes 
Natural Language Generation (NLG) No 
Performance Metrics Yes 
Predictive Analytics Yes 
Profitability Analysis Yes 
Strategic Planning No 
Trend / Problem Indicators Yes 
Visual Analytics Yes 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports No 

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