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Description
Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.
Description
HappyMetrix allows users to design visually appealing online data dashboards that consolidate all vital metrics in a single location by simply incorporating a few intuitive data widgets. Users can seamlessly integrate various important platforms such as Google Analytics, Google Sheets, Twitter, and Facebook, while also having the flexibility to add images or text as desired. A HappyMetrix dashboard consists of a series of data widgets, which function like compact tiles that illustrate specific metrics. Each widget can be easily repositioned and customized according to personal preferences, offering a range of basic configuration options like color, visualization type, and date range. If you wish to keep an eye on your essential metrics throughout the day, the presentation mode allows your dashboards to be displayed prominently on larger screens. Displaying a live dashboard in your office not only enhances visibility but also helps maintain focus on your business objectives. In this presentation mode, the dashboards update automatically, ensuring that you always have the most current information at your fingertips. This feature promotes a dynamic and engaging work environment, encouraging team members to stay informed and aligned with the company’s performance.
API Access
Has API
No
API Access
Has API
No
Integrations
Addigy
Yes
ConnectWise CPQ
Yes
ConnectWise PSA
Yes
CrewHu
Yes
Datto SIRIS
Yes
Digital.ai Continuum
Yes
Dropbox
Yes
Freshdesk
Yes
Harvest
Yes
Jamf Now
Yes
Integrations
Addigy
No
ConnectWise CPQ
No
ConnectWise PSA
No
CrewHu
No
Datto SIRIS
No
Digital.ai Continuum
No
Dropbox
No
Freshdesk
No
Harvest
No
Jamf Now
No
Pricing Details
$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Enterprise +: $553 / Month
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ConnectWise
Founded
2011
Country
United States
Website
www.connectwise.com/platform/business-management/brightgauge
Vendor Details
Company Name
HappyMetrix
Founded
2012
Country
Belgium
Website
www.happymetrix.com
Product Features
Business Performance Management
Ad Hoc Reports
Yes
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
No
Dashboard
Yes
Key Performance Indicators
Yes
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
Yes
Strategic Planning
No
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
Yes
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
No
Data Visualization
Analytics
Yes
Content Management
No
Dashboard Creation
Yes
Filtered Views
Yes
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
No
Email Reports
Yes
Financial Reports
No
Forecasting
Yes
Marketing Reports
No
OLAP
No
Report Export
No
Sales Reports
No
Scheduled / Automated Reports
Yes
Product Features
Business Intelligence
Ad Hoc Reports
Yes
Benchmarking
Yes
Budgeting & Forecasting
Yes
Dashboard
Yes
Data Analysis
Yes
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
Yes
Predictive Analytics
Yes
Profitability Analysis
Yes
Strategic Planning
No
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Data Visualization
Analytics
Yes
Content Management
No
Dashboard Creation
Yes
Filtered Views
No
OLAP
No
Relational Display
No
Simulation Models
No
Visual Discovery
No
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
Yes
Email Reports
No
Financial Reports
No
Forecasting
Yes
Marketing Reports
Yes
OLAP
No
Report Export
Yes
Sales Reports
Yes
Scheduled / Automated Reports
No