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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

Gaugelog is a sophisticated calibration management tool designed specifically for quality managers in ISO 9001 manufacturing firms, who often oversee up to 10,000 measurement devices. The setup process begins effortlessly with an existing spreadsheet, allowing users to upload their data without needing to clean up messy columns. The import feature employs AI technology to analyze the column headers only once; thereafter, the data processing is entirely deterministic, ensuring that the same input yields the same output consistently. This system maintains a register that monitors due dates and sends escalating email notifications at intervals of 30, 14, and 7 days prior to the due date, on the due date itself, and weekly thereafter for overdue items, along with a test button to demonstrate the alert functionality. Calibration records are meticulously documented, capturing both as-found and as-left results, while any failed calibration initiates a guided out-of-tolerance workflow that aligns with ISO 9001 clause 7.1.5. Additionally, certificates can be customized with the customer’s logo on each plan, and users can effortlessly export an audit pack that includes the register status, due lists, out-of-tolerance closures, and an index of certificates with just one click. The pricing structure is based on a per-gauge model, allowing for unlimited users across all plans, with a complimentary option available for managing up to 30 gauges, making it accessible for various organizational needs. This flexibility ensures that both small and large companies can efficiently manage their calibration processes without overwhelming complexity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
BizRatings Yes 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
ConnectWise RMM Yes 
CrewHu Yes 
Datto RMM Yes 
Freshdesk Yes 
Liongard Yes 
Microsoft Dynamics GP Yes 
MyGlue Yes 
Paessler PRTG Yes 
QuickBooks Online Yes 
SQL Server Yes 
ScalePad Backup Radar Yes 
SmileBack Yes 
Strategy Overview Yes 
Xero Yes 
Zendesk Yes 
bvoip Yes 

Integrations

Autotask PSA No 
BizRatings No 
ConnectWise Automate No 
ConnectWise PSA No 
ConnectWise RMM No 
CrewHu No 
Datto RMM No 
Freshdesk No 
Liongard No 
Microsoft Dynamics GP No 
MyGlue No 
Paessler PRTG No 
QuickBooks Online No 
SQL Server No 
ScalePad Backup Radar No 
SmileBack No 
Strategy Overview No 
Xero No 
Zendesk No 
bvoip No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

$0; paid from $49/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

Gaugelog AS

Founded

2026

Country

Norway

Website

gaugelog.com

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Calibration Management

Calibration Instructions No 
Calibration Schedules No 
Compliance Management No 
Device History No 
Due Date Tracking No 
Gage Management No 
Label Printing No 
Measurement Readings No 
Multi-Station Management No 
Out-of-Tolerance Notification No 
Statistical Data Reporting No 

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