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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

Datto Endpoint Detection and Response (EDR) provides robust capabilities to identify and address sophisticated threats. This user-friendly, cloud-based EDR solution is tailored specifically for businesses. Recognized as a leader in combatting malware and advanced threats, Datto EDR has been independently validated for its effectiveness. According to Miercom, a prominent authority in cybersecurity assessments, this system can detect and neutralize an impressive 99.62% of malware when used alongside Datto AV. Given the constant emergence of new threats, you can be confident that even the most sophisticated attacks are intercepted by Datto EDR. You don’t need to possess extensive security knowledge to benefit from its expertise. The intelligent recommendations provided by Datto EDR help reduce alert fatigue, while its correlation engine minimizes irrelevant notifications. This allows you to concentrate on what truly matters for your organization’s security. Furthermore, the seamless integration with Datto RMM facilitates quick EDR deployment with just a click, along with streamlined alert responses, device isolation, and comprehensive dashboard access—all essential for maintaining a secure environment. Ultimately, Datto EDR not only fortifies your defenses but also enhances your operational efficiency in the face of evolving cyber threats.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Datto RMM Yes 
Addigy Yes 
Auvik Yes 
Backup Radar Yes 
ConnectWise Automate Yes 
ConnectWise PSA Yes 
Datto Unified Backup No 
Dropbox Yes 
Freshdesk Yes 
Harvest Yes 
Liongard Yes 
N‑able N-sight RMM Yes 
OpenText Core DNS Protection Yes 
OpenText Core Endpoint Protection Yes 
Rev.io PSA Yes 
SQL Server Yes 
ServiceNow Yes 
Zendesk Yes 
bvoip Yes 
e-automate Yes 

Integrations

Datto RMM Yes 
Addigy No 
Auvik No 
Backup Radar No 
ConnectWise Automate No 
ConnectWise PSA No 
Datto Unified Backup Yes 
Dropbox No 
Freshdesk No 
Harvest No 
Liongard No 
N‑able N-sight RMM No 
OpenText Core DNS Protection No 
OpenText Core Endpoint Protection No 
Rev.io PSA No 
SQL Server No 
ServiceNow No 
Zendesk No 
bvoip No 
e-automate No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

Datto, a Kaseya company

Founded

2007

Country

United States

Website

www.datto.com/products/edr-software/

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Endpoint Detection and Response (EDR)

Behavioral Analytics No 
Blacklisting/Whitelisting No 
Continuous Monitoring No 
Malware/Anomaly Detection No 
Prioritization No 
Remediation Management No 
Root Cause Analysis No 

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