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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

You can deploy anywhere with co-managed threat detection/response. ConnectWise SIEM (formerly Perch) is a co-managed threat detection and response platform that is supported by an in-house Security Operations Center. ConnectWise SIEM was designed to be flexible and adaptable to any business size. It can also be tailored to your specific needs. With cloud-based SIEMs, deployment times are reduced from months to minutes. Our SOC monitors ConnectWise SIEM and gives you access to logs. Threat analysts are available to you from the moment your sensor is installed.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BizRatings Yes 
ConnectWise Automate Yes 
ConnectWise RMM Yes 
Customer Thermometer Yes 
Datto SIRIS Yes 
Datto Workplace Yes 
Digital.ai Continuum Yes 
Dropbox Yes 
Harvest Yes 
Jamf Now Yes 
Kaseya BMS Yes 
MySQL Yes 
N-able N‑central Yes 
NinjaOne Yes 
QuickBooks Enterprise Yes 
QuickBooks Online Yes 
Salesforce Yes 
ServiceNow Yes 
SmileBack Yes 
Strety Yes 

Integrations

BizRatings No 
ConnectWise Automate No 
ConnectWise RMM No 
Customer Thermometer No 
Datto SIRIS No 
Datto Workplace No 
Digital.ai Continuum No 
Dropbox No 
Harvest No 
Jamf Now No 
Kaseya BMS No 
MySQL No 
N-able N‑central No 
NinjaOne No 
QuickBooks Enterprise No 
QuickBooks Online No 
Salesforce No 
ServiceNow No 
SmileBack No 
Strety No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

$10 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/security-management/siem

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Cloud Security

Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Encryption Yes 
Endpoint Management Yes 
Incident Management Yes 
Intrusion Detection System Yes 
Threat Intelligence Yes 
Two-Factor Authentication Yes 
Vulnerability Management Yes 

Cybersecurity

AI / Machine Learning Yes 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification Yes 
Incident Management Yes 
Tokenization Yes 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting Yes 

Endpoint Detection and Response (EDR)

Behavioral Analytics Yes 
Blacklisting/Whitelisting Yes 
Continuous Monitoring Yes 
Malware/Anomaly Detection Yes 
Prioritization Yes 
Remediation Management Yes 
Root Cause Analysis Yes 

Endpoint Protection

Activity Log Yes 
Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Device Management Yes 
Encryption Yes 
Signature Matching Yes 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Log Management

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation Yes 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation Yes 
Syslogs Yes 
Thresholds Yes 
Web Logs Yes 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) Yes 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

SIEM

Application Security Yes 
Behavioral Analytics Yes 
Compliance Reporting Yes 
Endpoint Management Yes 
File Integrity Monitoring Yes 
Forensic Analysis Yes 
Log Management Yes 
Network Monitoring Yes 
Real Time Monitoring Yes 
Threat Intelligence Yes 
User Activity Monitoring Yes 

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