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Average Ratings 0 Ratings

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Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

Description

Reliable backup, disaster recovery and recovery services. A cost-effective, unified backup solution and disaster recovery (BDR), solution will help you avoid downtime and disruption. ConnectWise BCDR (formerly ConnectWise Recover) automates key tasks and provides expert support for different environments and workloads. Activate reliable, reliable backup and disaster recovery solutions that will help you build trust and expand your business relationships. When your client’s data goes missing, the clock starts ticking—and every second counts. With BCDR, you can avoid downtime and disruption for your clients with our secure backup and disaster recovery (BDR) solution. Supported by automation and our 24/7/365 NOC services, BCDR keeps your client’s data safe and protects your reputation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Auvik Yes 
Basecamp Yes 
CrewHu Yes 
Datto RMM Yes 
Datto Workplace Yes 
Freshdesk Yes 
GitHub Yes 
Harvest Yes 
Kaseya BMS Yes 
Microsoft Dynamics GP Yes 
N-able N‑central Yes 
NinjaOne Yes 
OpenText Core Endpoint Protection Yes 
Paessler PRTG Yes 
QuickBooks Online Yes 
ScalePad Backup Radar Yes 
ServiceNow Yes 
Xero Yes 
Zendesk Yes 
e-automate Yes 

Integrations

Auvik No 
Basecamp No 
CrewHu No 
Datto RMM No 
Datto Workplace No 
Freshdesk No 
GitHub No 
Harvest No 
Kaseya BMS No 
Microsoft Dynamics GP No 
N-able N‑central No 
NinjaOne No 
OpenText Core Endpoint Protection No 
Paessler PRTG No 
QuickBooks Online No 
ScalePad Backup Radar No 
ServiceNow No 
Xero No 
Zendesk No 
e-automate No 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/unified-management/bcdr

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

Product Features

Backup

Backup Log No 
Backup Scheduling No 
Cloud Backup No 
Compression No 
Continuous Backup Yes 
Encryption No 
Incremental Backup No 
Local Server Options No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup Yes 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 
Web Access / Restoration No 

Disaster Recovery

Administration Policies Yes 
Bare-Metal Recovery No 
Encryption Yes 
Failover Testing No 
Flexible Data Capture No 
Multi-Platform Support No 
Multiple Data Type Support No 
Offline Storage No 

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