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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Brifay is an innovative AI-driven computerized maintenance management system (CMMS) designed to streamline the processes of maintenance and facility management. Its distinctive feature is the ability to submit work requests through voice dictation, with Brio, the integrated AI assistant, automatically transcribing, assessing, and prioritizing these requests, which significantly reduces the need for manual data entry for both technicians and occasional requesters. This comprehensive platform encompasses the entire maintenance workflow, including requests, work orders, scheduling, asset management, preventive maintenance, and cost tracking. Targeted primarily at B2B organizations, it caters to a diverse range of clients such as industrial small to medium-sized businesses (SMBs), mid-market companies, public institutions, property management firms, healthcare and social-care organizations, and educational facilities, both within France and across international markets. Additionally, the user interface supports five different languages: English, French, German, Spanish, and Portuguese, making it accessible to a broad audience. For smaller teams, Brifay offers a free plan for up to three users, while larger organizations can opt for various paid plans that accommodate their needs. Moreover, the focus on voice technology not only enhances user experience but also contributes to greater efficiency in maintenance operations.

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Geotab No 
Moneris No 
Paymentus No 
Questica Performance No 
mPACS No 

Integrations

Geotab Yes 
Moneris Yes 
Paymentus Yes 
Questica Performance Yes 
mPACS Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

Enterprise Software License system with unlimited seats, with pricing based on population and individual client needs.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Brifay

Country

France

Website

brifay.com

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Product Features

CMMS

Asset Tracking Yes 
Calibration Management No 
Inventory Control Yes 
Key & Lock Management No 
Mobile Access Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management No 
Work Order Management Yes 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control Yes 
Inventory Management Yes 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance Yes 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

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