Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

VDM is an intuitive point-and-click reporting tool crafted for organizations that require swift and easy access to their database information. Developed by BridgeWorks, it serves as a graphical report writer and SQL query instrument that balances simplicity for beginners with robust features for experienced data analysts. Users can effortlessly create, distribute, and automate Pivot Grids, Summaries, Views, Charts, Maps, Gauges, Data Visualizations, Dashboards, and high-quality reports without needing extensive SQL scripting knowledge, making VDM one of the most formidable report writing solutions available. Additionally, VDM enables users to efficiently run, share, and view their reports directly within a web browser using its WebReports feature, further enhancing accessibility and convenience for teams. This versatility ensures that both novice and expert users can leverage data insights effectively, streamlining the reporting process across various organizational needs.

Description

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accelo No 
Autotask PSA No 
ConnectWise CPQ No 
ConnectWise RMM No 
CrewHu No 
Datto RMM No 
Freshdesk No 
Harvest No 
Jamf Now No 
Kaseya BMS No 
Microsoft Dynamics GP No 
MySQL No 
OpenText Core Endpoint Protection No 
PostgreSQL No 
Rev.io PSA No 
RingCentral RingEX No 
Salesforce No 
Xero No 
Zendesk No 
bvoip No 

Integrations

Accelo Yes 
Autotask PSA Yes 
ConnectWise CPQ Yes 
ConnectWise RMM Yes 
CrewHu Yes 
Datto RMM Yes 
Freshdesk Yes 
Harvest Yes 
Jamf Now Yes 
Kaseya BMS Yes 
Microsoft Dynamics GP Yes 
MySQL Yes 
OpenText Core Endpoint Protection Yes 
PostgreSQL Yes 
Rev.io PSA Yes 
RingCentral RingEX Yes 
Salesforce Yes 
Xero Yes 
Zendesk Yes 
bvoip Yes 

Pricing Details

$995.00/month/company
Starts at $995.00 per month with no contract, so you can cancel anytime. Offers free 7-day trial and includes free online training and email support.
Free Trial Yes 
Free Version Yes 

Pricing Details

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BridgeWorks

Founded

2011

Country

United States

Website

www.bridgeworksllc.com

Vendor Details

Company Name

ConnectWise

Founded

2011

Country

United States

Website

www.connectwise.com/platform/business-management/brightgauge

Product Features

Data Visualization

Analytics Yes 
Content Management Yes 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display Yes 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down Yes 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

Product Features

Business Performance Management

Ad Hoc Reports Yes 
Ad hoc Analysis No 
Budgeting & Forecasting No 
Consolidation / Roll-Up No 
Dashboard Yes 
Key Performance Indicators Yes 
Predictive Analytics No 
Qualitative Analysis No 
Quantitative Analysis No 
Scorecarding Yes 
Strategic Planning No 

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views Yes 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports Yes 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports Yes 

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