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Description
Bridge provides a unified patient engagement platform built with digital empathy — designed to reduce friction across the patient experience while easing the administrative burden for physicians and staff. Rather than managing engagement through disconnected tools, Bridge creates a seamless, EHR-integrated experience that supports patients before, during, and between visits.
Through a single platform, organizations can simplify access, communication, intake, and ongoing engagement without adding complexity to clinical workflows. By removing repetitive tasks, consolidating communications, and supporting proactive, ongoing patient relationships, Bridge helps provider-driven organizations deliver more compassionate, consistent digital experiences that patients trust and care teams can sustain.
To learn more about how our platform delights patients and caregivers alike, visit our website.
Description
Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth.
● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty
● 92M+ Patient Interactions
● 1,500+ Practices Served
● 9+ Years Pioneering AI for Healthcare
● HIPAA-Compliant | SOC 2 Certified
Incremental revenue: Capture new patients and keep schedules full.
● Convert phone calls and web visits into appointments 24/7
● Capture new appointments from Google patient searches
● Automate no-show and cancellation recovery
● Fill last-minute cancellations from your patient waitlist
● Recall patients when they’re due for their next visit
Front desk efficiency: Reduce manual work and prevent staff burnout.
● Automate calls for patient common questions & inquiries
● Handle appointment changes automatically
● Capture refill requests without manual intake
● Keep patient records up to date
Patient engagement: Improve treatment adherence, care outcomes and loyalty.
● Ensure patients complete forms and pre-visit information
● Send timely confirmations and reminders
● Ensure patients get the right instructions before their visit
● Gather patient feedback & strengthen your online reputation
Cash flow optimization: Improve claim accuracy and payment collection.
● Validate insurance acceptance before the visit
● Capture accurate and complete patient information upfront
● Capture payment method information
● Release unpaid appointments automation
API Access
Has API
No
API Access
Has API
No
Integrations
Acuity Scheduling
No
AdvancedMD
No
AlumniFinder
Yes
Bandwidth
No
CareCloud
No
Datto Workplace
Yes
DrChrono
No
Elavon
No
GoHighLevel
No
Google Business Profile
No
Integrations
Acuity Scheduling
Yes
AdvancedMD
Yes
AlumniFinder
No
Bandwidth
Yes
CareCloud
Yes
Datto Workplace
No
DrChrono
Yes
Elavon
Yes
GoHighLevel
Yes
Google Business Profile
Yes
Pricing Details
$500.00/month
Bridge is a patient portal supplier, and pricing is based on a combination of the number of providers and active patients to ensure that clients are not overbilled for under-utilized systems.
Free Trial
No
Free Version
No
Pricing Details
Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
BridgeInteract
Founded
2012
Country
United States
Website
www.bridgeinteract.io
Vendor Details
Company Name
Nimblr
Founded
2016
Country
United States
Website
www.nimblr.ai/
Product Features
Medical Billing
Claims Processing
No
Claims Scrubbing
No
Code & Charge Entry
No
Compliance Tracking
No
Customizable Dashboard
No
Dunning Management
No
Invoice History
No
Patient Eligibility Checks
No
Practice Management
No
Quotes/Estimates
No
Remittance Advice
No
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
Yes
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
No
Recurring Appointments
No
Self Service Portal
Yes
Staff Scheduling
No
Mobile App Development
Access Controls / Permissions
No
Any App Development Language
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Drag and Drop Editor
No
Enterprise Mobility (EMM/MAM)
No
FaceID and TouchID
No
For Consumer Apps
No
For Enterprise Apps
No
Integration Options
No
Mobile App Security
No
Multi-Factor Authentication (MFA)
No
Multiple Apps from Same Base
No
No Dependencies
No
No-Code
No
Reporting / Analytics
No
Single Sign-On (SSO)
No
Source Control
No
Visual Editor
No
Patient Case Management
Activity Tracking
No
Assessment Notes
Yes
Billing & Invoicing
Yes
Calendar Management
Yes
Candidate Identification
No
Case List Management
No
Eligibility Verification
No
HIPAA Compliant
Yes
Medical History Records
Yes
Patient Records
Yes
Referral Management
No
Treatment Planning
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
Yes
Progress Tracking
No
Self Management
No
Patient Management
Admissions Management
No
Bed Management
No
Discharge Management
No
Historical Reporting
No
Patient Flow Management
No
Patient Location Tracking
No
Patient Monitoring
No
Real Time Reporting
No
Waiting Time Tracking
No
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
Yes
Care Plans
Yes
Care Summaries
Yes
EHR-Agnostic
Yes
Health Record Access
Yes
Intake Forms
Yes
Lab Results
Yes
Prescription Renewals
Yes
Secure Messaging
Yes
Video Consultations
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
Yes
For Medical Purposes
Yes
HIPAA Compliant
Yes
Multi-Provider Practice
No
Online Forms
Yes
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
No
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
No
