Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Introducing the pioneering customer data platform specifically designed for physical retail locations and consumer packaged goods brands. By utilizing Bridg, traditional credit and debit cards are transformed into effective loyalty cards. This innovation allows retailers and CPG companies to implement loyalty strategies across their entire customer base, granting them access to the same in-depth insights, targeted marketing capabilities, and comprehensive measurement solutions that digital brands benefit from. Take advantage of Bridg’s unique offline identity resolution capabilities, which provide unmatched accuracy and high match rates. This technology enables the connection of transactions to individual customers, even when they utilize various cards across both online and in-store purchases. Users can benefit from standard dashboards that present essential customer behaviors, employ preferred business intelligence tools, or delve into advanced analytics using SQL. Furthermore, gain valuable and timely insights through continuous updates to customer profiles based on ongoing transaction data. This approach not only enhances customer understanding but also drives strategic decision-making for businesses.
Description
Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.
API Access
Has API
API Access
Has API
Integrations
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
Integrations
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Bridg
Founded
2012
Country
United States
Website
bridg.com
Vendor Details
Company Name
IRISYS
Founded
1996
Country
United Kingdom
Website
www.irisys.net/queue-management
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue