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Description

Brick & Click is the sole integrated platform for digital retailing that offers cohesive operational capabilities and exceptional digital engagement for both in-store and online environments. As consumers lead the way in embracing the Digital Revolution, it is essential for retailers to captivate their customers with advanced Unified Commerce functionalities. Our specialized focus, comprehensive insights, and established expertise in Retail Systems of Engagement set us apart from the competition. By utilizing our multi-channel retail software solutions, brands can strengthen and expand their customer relationships while delivering tailored and seamless omnichannel shopping experiences. Additionally, our Retail Center of Excellence unites individuals, processes, and technologies to enhance domain expertise and develop innovative technology solutions that encompass Microsoft Dynamics AX Retail, Hybris, BI, Analytics, and Mobility Solutions, ensuring that our clients stay ahead in a rapidly evolving market. This holistic approach not only enhances operational efficiencies but also equips retailers to meet the ever-changing demands of their customers.

Description

Paytronix stands at the forefront as the premier provider of cutting-edge Digital Customer Engagement Solutions designed for establishments in the restaurant, convenience store, and retail industries. Over two decades of dedicated innovation, Paytronix has cultivated its Guest Engagement Platform, seamlessly weaving various elements of customer engagement into a unified and robust platform. With Paytronix, you can bring together Gift Cards, Online Ordering and Loyalty Programs, Customer Relationship Management, Online Ordering, Mobile Applications, and Reporting, all within a tech-savvy framework enhanced by the power of Artificial Intelligence. This holistic approach ensures that retailers can effortlessly consolidate their guest engagement initiatives into a single-source solution. This integrated platform empowers Paytronix clients to provide consistent and exceptional guest experiences, orchestrate sophisticated marketing campaigns that target specific customer segments, and deliver personalized 1:1 messages. Today, more than 1,800 esteemed brands place their trust in Paytronix to elevate their customer engagement strategies and foster stronger brand loyalties.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bloom Intelligence No 
CAKE POS No 
Olo No 
OneDine No 
Rooam No 
SpeedLine Pizza POS No 
Toast Kitchen Display System No 
Toast POS No 
Zenreach No 
eCard Systems No 
onePOS No 

Integrations

Bloom Intelligence Yes 
CAKE POS Yes 
Olo Yes 
OneDine Yes 
Rooam Yes 
SpeedLine Pizza POS Yes 
Toast Kitchen Display System Yes 
Toast POS Yes 
Zenreach Yes 
eCard Systems Yes 
onePOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact Paytronix for pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sonata Software

Founded

1986

Country

India

Website

www.sonata-software.com/ip/industry-platforms/brick-click

Vendor Details

Company Name

Paytronix Systems

Founded

2001

Country

United States

Website

www.paytronix.com

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location No 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System Yes 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Email Marketing

A/B Testing No 
Artificial Intelligence Yes 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Alternatives

Alternatives

PAR Engagement Reviews

PAR Engagement

PAR Technology