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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Brick & Click is the sole integrated platform for digital retailing that offers cohesive operational capabilities and exceptional digital engagement for both in-store and online environments. As consumers lead the way in embracing the Digital Revolution, it is essential for retailers to captivate their customers with advanced Unified Commerce functionalities. Our specialized focus, comprehensive insights, and established expertise in Retail Systems of Engagement set us apart from the competition. By utilizing our multi-channel retail software solutions, brands can strengthen and expand their customer relationships while delivering tailored and seamless omnichannel shopping experiences. Additionally, our Retail Center of Excellence unites individuals, processes, and technologies to enhance domain expertise and develop innovative technology solutions that encompass Microsoft Dynamics AX Retail, Hybris, BI, Analytics, and Mobility Solutions, ensuring that our clients stay ahead in a rapidly evolving market. This holistic approach not only enhances operational efficiencies but also equips retailers to meet the ever-changing demands of their customers.

Description

Endear functions as a comprehensive platform for retail customer relationship management and clienteling, consolidating customer information such as preferences, past orders, and engagement history to enable tailored interactions in both online and in-store settings. It includes a variety of features like automated marketing campaigns, a centralized messaging inbox that accommodates email, text, and WhatsApp, sophisticated omnichannel analytics, a tool for creating shoppable stories, and resources for appointment scheduling and follow-ups. The platform also ensures smooth integration with numerous retail systems, allowing for real-time data updates and a holistic view of customer interactions. Users have reported impressive outcomes, achieving a 136-fold return on investment, a 72% boost in average order value, and a 55% increase in order frequency after adopting Endear's solutions. Furthermore, Endear's ability to enhance customer engagement has made it an invaluable asset for retailers looking to optimize their operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alloy
Attentive
Emarsys
Gladly
Google Cloud BigQuery
Gorgias
Heartland Retail
Iterable
KWI Unified Commerce Platform
Klaviyo
Kustomer
Lightspeed Retail
Microsoft Dynamics 365
NewStore
Shopify
Teamwork Commerce
Vend
WhatsApp
Zapier
Zendesk

Integrations

Alloy
Attentive
Emarsys
Gladly
Google Cloud BigQuery
Gorgias
Heartland Retail
Iterable
KWI Unified Commerce Platform
Klaviyo
Kustomer
Lightspeed Retail
Microsoft Dynamics 365
NewStore
Shopify
Teamwork Commerce
Vend
WhatsApp
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sonata Software

Founded

1986

Country

India

Website

www.sonata-software.com/ip/industry-platforms/brick-click

Vendor Details

Company Name

Endear

Founded

2016

Country

United States

Website

endearhq.com

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Product Features

Alternatives

Alternatives

SmartBip Reviews

SmartBip

RetAPPs