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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Brick Street CONNECT offers a comprehensive multichannel marketing solution that facilitates interactions with customers and prospects across various devices throughout their daily routines. Its unified platform architecture provides a holistic view of each consumer, allowing you to engage effectively, boost sales, and foster lasting relationships. By managing customer interactions in a collective manner, it transitions your focus from individual tactic performance to overarching engagement metrics, revealing the total time customers spend interacting with your brand. The detailed customer profiling that CONNECT offers enables you to respond swiftly to customer behaviors and preferences without the need for additional staff or resources. Furthermore, the modular nature of the platform adapts seamlessly to the ever-evolving landscape of digital communication, ensuring that IT departments remain unaffected while marketers can promptly respond to customer needs. This adaptability not only enhances efficiency but also positions your marketing efforts to be more aligned with current trends and consumer expectations.

Description

Transform your approach to customer insights with Inte Q's Genesis Customer Engagement Platform, which utilizes existing data to foster smart decision-making through consolidated profiles and advanced segmentation features. By integrating various data sources, you can gain a more profound understanding of your customers, ultimately enhancing your return on investment through a cohesive perspective of each individual. Continuous monitoring of data quality through real-time health dashboards not only identifies areas for improvement but also reveals opportunities to enhance response rates and refine personalized communications. The platform's pre-built connectors provide an efficient and economical solution for merging data from a multitude of origins. Additionally, you can create comprehensive customer profiles from diverse data streams and activate specific customer segments without needing extensive IT assistance. With the intuitive Segment Builder, you can quickly craft custom segments using simple point-and-click functionality, eliminating the need for any coding expertise, thus making data management more accessible than ever. This innovative approach enables businesses to respond swiftly to evolving customer needs and preferences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Aptos Retail Cloud
Chase Merchant Services
Cordial
Everest
Experian Aperture Data Studio
Facebook
HubSpot CRM
HubSpot Customer Platform
Instagram
Listrak
Marigold Engage+
Melissa Clean Suite
MySQL
NCR Voyix
Oracle Cloud Infrastructure
Salesforce
Snowflake
X (Twitter)

Integrations

Amazon Web Services (AWS)
Aptos Retail Cloud
Chase Merchant Services
Cordial
Everest
Experian Aperture Data Studio
Facebook
HubSpot CRM
HubSpot Customer Platform
Instagram
Listrak
Marigold Engage+
Melissa Clean Suite
MySQL
NCR Voyix
Oracle Cloud Infrastructure
Salesforce
Snowflake
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Brick Street Software

Country

United States

Website

brickstreetsoftware.com/#platform

Vendor Details

Company Name

Inte Q

Founded

1998

Country

United States

Website

inteqinsights.com/genesis-platform/

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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