Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Brewtarget is a no-cost brewing software and open-source tool designed for creating beer recipes that works seamlessly on Linux, Mac, and Windows platforms. It simplifies the brewing process by automatically calculating essential parameters like color and bitterness as you easily drag and drop ingredients into your recipe. Additionally, Brewtarget includes a variety of useful tools, such as calculators for priming sugar, OG correction guidance, and an innovative mash design feature. You can also export and import recipes in BeerXML format, making it simple to share your creations with friends who utilize BeerSmith or other brewing programs. This comprehensive set of features positions Brewtarget as your ultimate, free resource for developing beer recipes. Don't hesitate to download it today! Moreover, Brewtarget supports multiple languages, including Czech, Italian, Spanish, Portuguese, French, Polish, and more, and it offers an easy translation process for those who speak additional languages. We also maintain an extensive database of ingredients that is regularly updated according to the manufacturers' specifications, ensuring you have access to the freshest and most accurate data while brewing.

Description

Everything you require to deliver exceptional customer experiences is right at your fingertips. Picture a scenario where every customer service request is addressed swiftly and efficiently, eliminating the chances of miscommunication or the hassle of locating past transactions. Sugar Serve provides all the tools necessary to forge remarkable customer interactions, from straightforward dashboards to comprehensive self-service options. You will always be equipped to meet your customers' needs at any time, regardless of the issue at hand. Many businesses today invest considerable resources to attract leads and secure sales, only to witness those relationships deteriorate due to poor customer service. With Sugar Serve, maintaining customer satisfaction and loyalty becomes a seamless process. This customer support platform is designed with the essential features that service agents value most, ensuring you have immediate access to the vital insights required. Moreover, SugarLive integrates the benefits of omnichannel customer interactions into Sugar Serve, all within a unified service experience. Ultimately, the combination of these tools empowers businesses to not only retain customers but also enhance their overall satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Connect No 
RT Telephony No 
Sugar Sell No 
SugarCRM No 

Integrations

Amazon Connect Yes 
RT Telephony Yes 
Sugar Sell Yes 
SugarCRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$80 per month
10 user minimum
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Brewtarget

Founded

2013

Country

United States

Website

www.brewtarget.org

Vendor Details

Company Name

SugarCRM

Founded

2004

Country

United States

Website

www.sugarcrm.com/solutions/sugar-serve/

Product Features

Brewery

Billing & Invoicing No 
Cask Management No 
Demand Planning No 
Distribution Management No 
Inventory Management No 
Order Management No 
Production Tracking No 
Quality Control No 
Recipe Management Yes 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

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